Bartender and Waitressing - Constellation - London
(2025-10)
- Kept bar stocked and organised for easy access and quick service to customers.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Assisted with stock counting and replenishing.
- Successfully managed high-volume shifts.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Worked in VIP and high-profile events and areas, maintaining the highest level of professionalism and standards.
Retail Sales Associate - Arturo - Alassio, Italy
(2025-06 - 2025-08)
- Resolved customer queries using active listening and problem-solving skills.
- Shared new products and promotions with customer to encourage sales.
- Kept shelves neat, clean and organised through visual merchandising.
- Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
- Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.
Bartending - Hap Recruitment - London
(2023-06 - 2025-06)
- Resolved complaints through calm, clear communication and accountable problem-solving actions.
- Coordinated service in extremely high-demand periods, managing customers under the influence safely.
- Maintained customer satisfaction and rapports, and dealt promptly with any complaints or issues knowing when to raise complaints or problems with supervisors.
