Duty Manager
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Customer-focused Duty Manager with 2+ years of Managerial experience in fast-paced environments. Energetic, pro-active, and resourceful professional with strengths in mentoring and overseeing the development and performance of employees to ensure targets and KPIs are achieved. Adept in integrating new processes aimed to maximise efficiency and productivity within the workplace whilst upholding the highest level of customer service.
Having daily operational oversight to deliver services to guests based on what they need whilst determining and formulating both the short-term and long-term goals of the business.
