Nicole Law

A highly organised, friendly, and customer-focused professional with extensive experience in customer service, administration, and management. With a strong background in beauty therapy, childcare, and business ownership, I have developed excellent communication, multitasking, and problem-solving skills.

Scentsy Independent Consultant & Mobile Beauty Treatments - Self-Employed

(2020-01)

• Provide professional beauty treatments to clients in a mobile setting
• Independent Scentsy consultant - promoting items, ordering, taking payments
• Manage bookings, appointments, and payments independently and promote business

Childcare Provider - Self-Employed

(2012-01 - 2015-12)

Delivered childcare services, ensuring a safe and nurturing environment

Career Break

(2016-01 - 2019-12)

Took a career break to care for both of my elderly grandparents one had Alzheimer's one had cancer

Volunteer - Pre-School Playgroup Leader - Local School

(2008-01 - 2011-12)

• Set up and successfully ran a pre-school playgroup
• Organised activities, managed enrolments, and liaised with parents
• Ensured a safe and engaging environment for young children

School Governor - Local School

• Attended meetings regarding school ethos, vision & direction
• Made joint decisions regarding budget spending, staffing, staffing issues, building work etc
• Was on safeguarding governor team
• Was governor for English
• Was part of interview panels for headteacher & teacher recruitment
• Full confidentiality adhered at all times

PTA Member - Local School

• Attended meetings and actively participated in meetings and events
• Raised funds for school trips and learning devices
• Planned activities like outings, clubs, and social events
• Supported the school and kept parents informed about school issues, events, and school operations
• Welcomed and involved new parents into the PTA
• Helped prepare reports for the AGM

Café & Catering Business Owner - Blakemores Cash & Carry / Mobile Catering

(2004-01 - 2007-12)

• Managed day-to-day operations, including customer service and food preparation
• Handled stock orders, supplier relationships, and financial transactions
• Managed bookings, both in-person and over the phone

Beauty Salon Manageress - The Retreat, Leighswood Rd, Aldridge - Aldridge

(1998-01 - 2003-12)

• Managed staff schedules, sales targets, and stock control
• Provided high-quality beauty treatments to clients
• Organised promotional events and maintained customer satisfaction

Manageress/Beauty Therapist - Classical Beauty, Birches bridge, Codsall, Wolverhampton - Codsall, Wolverhampton

(1996-01 - 1998-12)

Managed a team of staff & performed beauty treatments, did staff rotas, stock control, arranged open days/evenings & promotions, cashing up and setting sales targets.

Beauty Therapist - Bersalon - Bermuda

(1996-05 - 1997-07)

Worked in a 5* hotel performing beauty treatments

Beauty Therapist - Various Roles

(1994-01 - 1998-12)

Worked in prestigious salons and hotels, including 5-star spas in Bermuda & Ashby de la zouch

Beauty Therapist - Springs hydro, Ashby-de-la-zouche - Ashby-de-la-zouche

(1994-01 - 1995-12)

• Delivered professional beauty treatments in high-end settings
• Developed excellent client care and service skills

NVQ Level 3 - Children's Care, Learning & Education - Elmore Green College of Adult Education, Bloxwich (2009-01 - 2009-12)

NVQ Level 2 - Children's Care, Learning & Education - Elmore Green College of Adult Education, Bloxwich (2006-01 - 2006-12)

NVQ Level 3 - Beauty Therapy - Walsall College (1994-01 - 1994-12)

NVQ Level 2 - Hairdressing - Walsall College (1993-01 - 1993-12)

GCSEs - Darlaston Community School (1986-01 - 1991-12)