Nida Lodhi

A motivated and customer-focused professional with a background in healthcare support and patient safety within the NHS. Experienced in handling detailed information, managing systems efficiently, and providing excellent service in high-pressure environments. Brings strong communication, teamwork, and organisational skills developed through roles in patient-facing and administrative settings. Now seeking to apply these transferable skills to IT.

Patient Safety Partner - Bedfordshire Hospitals NHS Trust

(2023-01 - 2025-01)

• Collaborate with quality and safety teams to review patient experiences and improve care processes.
• Support communication between patients, families, and clinical staff to ensure transparency and positive experiences.
• Maintain accurate records and documentation to support audits and safety reports.
• Demonstrate empathy, professionalism, and attention to detail in all interactions.

Associate Practitioner – Microbiology - HSL / West Herts Hospital NHS Trust

(2019-01)

• Processed and analysed patient samples in line with laboratory protocols.
• Maintained data integrity across multiple digital systems with high accuracy.
• Liaised with clinicians and administrative staff to ensure timely reporting and service efficiency.
• Developed excellent organisational and problem-solving skills in a fast-paced environment.

Administrative / Customer Support - Various

(2016-01 - 2019-12)

• Provided administrative and front-line customer support in busy office settings.
• Handled enquiries via phone and email, resolving issues promptly and professionally.
• Managed bookings, maintained databases, and ensured compliance with internal procedures.

MSc - Biomedical Science - London Metropolitan University

BSc (Hons) - Biomedical Science - London Metropolitan University