Bartender at TGI Fridays (2025-03 – 2025-09)
- Prepared and served a wide range of cocktails, beverages, and bar snacks to guests.
- Maintained a clean and organised bar area in compliance with health and safety standards.
- Delivered attentive and friendly customer service in a high-volume hospitality environment.
- Handled cash and card transactions accurately, operating the till and processing payments.
- Collaborated with floor and kitchen staff to ensure smooth service during busy periods.
F&B Assistant at Hilton (2020-09 – 2023-05)
- Performed opening and closing duties, including restocking, cleaning, and organising storage areas.
- Prepared food items in compliance with sanitation guidelines during peak business hours.
- Demonstrated strong teamwork and adaptability in a fast-paced environment.
- Interacted with customers professionally, addressing inquiries and ensuring a positive experience.
- Resolved customer concerns promptly and effectively, maintaining high satisfaction levels.
Warehouse Operative at DHL (2024-10 – 2025-01)
- Performed opening and closing duties, including restocking, cleaning, and organising storage areas.
- Demonstrated strong teamwork and adaptability in a fast-paced environment.
- Interacted with customers professionally, addressing inquiries and ensuring a positive experience.
- Resolved customer concerns promptly and effectively, maintaining high satisfaction levels.
