Nikhil Lukose

Driven professional with background in mail sorting, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

I want to use my abilities to help the warehouse operations run more accurately and efficiently. Coordinates tasks to meet work requirements and deadlines.

Mail Sorter | Royal Mail May 2024- Till 

• Sorted and distributed mail including packaging and parcels, both inbound and outgoing, in accordance with protocols.
• Ran sorting machines and other machinery to precisely process a lot of mail.
• To maximize workflow productivity, kept work environments neat and orderly.
• Monitored and informed managers of any inconsistencies or problems with mail processing.
• Assisted teammates in streamlining processes and boosting productivity.
• Collaborate with team members and supervisors to meet production targets and deadlines.

Store Assistant | Spar

Manchester, Greater Manchester, July 2022-December 2023

• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Work well within a team and communicate openly with others.
• Strong attention to detail to ensure accurate sorting and labelling of parcels.
• Received, inspected, and stored incoming inventory according to company procedures.
• Picked and packed orders accurately and efficiently, meeting productivity targets.
• Comfortable working in a fast-paced environment with tight deadlines.