Nikola Bro

I'm a student at University of Brighton studying Sport Journalism, where I want to become a Sport reporter. In my spare time, I try to gain experience with reporting sports by having a TikTok account where I would upload post events, depending on the sport (mainly F1).

Waitress, FOH at Cosmos (2023-10 – 2024-07)

• Provided exceptional customer service to enhance guest experience, addressing inquiries and resolving issues promptly.
• Collaborated with team members to ensure seamless service delivery and maintain high standards of cleanliness and organisation.
• Trained and supervised new staff, fostering a positive work environment, and ensuring adherence to company policies.
• Coordinated events and special functions, ensuring all planning and guest needs were met efficiently.
• Made sure every customer was treated with the most respect, and the that I had great reviews from it.

FOH at Greek Actually (2025-05 – 2025-07)

I was set to be on the Tills delivering food orders to the chefs and making sure customers were getting the food orders on time. I would also help the kitchen by cleaning the plates and equipment, when the place got a little quiet, and to keep myself occupied. The reason I stayed there for a short period of time was it didn't help with my college times and where the location of the business was, since it was quite far from where I lived, making it difficult for me to get there.

Sales Assistant at Sport Direct (2025-10 – 2026-09)

I was responsible for cash handling and customer services, to achieve the customer's needs and make them feel welcome. I worked closely with my team to provide the best service delivery. I received manager functions, where I can do returns, this shows my dedication to the job. By being on the Tills.

BTEC Creative Media Production in Creative Media Production – Paston College (2024-09 – 2026-07)