Nikoleta Zaikauskaite

I am a friendly, confident, and approachable person who enjoys meeting new people and creating positive experiences for others. I am reliable, organised, and work well in fast-paced environments, remaining calm under pressure. I have a positive attitude, enjoy learning new skills, and always give my best in everything I do. I take pride in providing excellent customer service and working as part of a team while also being able to use my own initiative.

Hotel Manager at Double Tree Hilton hotel (2025-05 – Present)

• Lounge: I set up the lounge by laying tables with different knives, forks, and a set of two glasses on each one.
• Reception: Worked on the reception desk, greeting guests, learned how hotels store customer information on the computer, and got a basic idea of checking people in and out.
• Meetings & Events: Supported meetings and events by greeting people as they arrived, polishing glasses and cutlery, and setting them out correctly on around 30–40 tables ready for functions.
• Kitchen: Worked in the kitchen cleaning pots, pans, dishes and glasses, and helped prepare and present food on plates before it went out to customers.
• Rooftop Bar & Terrace: Worked on the rooftop bar and terrace, cleaning the furniture and bar surfaces, and served drinks to guests.

Level 2 in Travel and tourism – Hull college (2024-09 – 2025-06)

Level 3 in Travel and tourism – Hull college (2025-09 – 2026-06)