Nirjala Rai

I am a friendly, hardworking, and reliable student currently studying Computer Science at the University of Roehampton. I have experience in customer service, housekeeping, hospitality, and caring for my grandmother. I work well in busy environments, communicate well with others, and always try to help people respectfully and patiently. I am interested in working in the NHS because I enjoy supporting and helping others.

Housekeeping Assistant / Food Runner - Babbo Restaurant - London

(2025-04 - 2026-06)

• Kept restaurant and customer areas clean and organised.
• Delivered food quickly and politely to customers.
• Worked well with team members during busy hours.
• Helped customers in a friendly and professional way.
• Followed hygiene and health and safety rules.

Family Caregiver - Nepal

(2022 - 2024)

• Took care of my grandmother and supported her daily needs.
• Helped keep the home safe, clean, and comfortable.
• Helped with meals, companionship, and daily support.
• Showed patience, kindness, and responsibility.
• Assisted with everyday routines when needed.

Waitress and Barista - Park Village Resort - Kathmandu

(2023-05 - 2024-08)

• Customer Service: Accurately took orders, greeted and helped patrons, and swiftly attended to their requirements to provide a satisfying café and dining experience.
• Food & Beverage Preparation: Made excellent coffee, tea and specialty drinks while effectively working with the kitchen crew to ensure that orders were delivered on schedule.
• Managing several tables, preparing drinks, and ensuring smooth service during peak hours are all examples of multitasking in fast-paced settings.
• Health and Safety Compliance: Maintained hygienic conditions, followed food safety guidelines, and ensured every workstation complied with hygienic requirements.
• Sales & Upselling: Making menu recommendations, and responding to inquiries.

SEE - Computer - Shree Manohar Janata Secondary School (2017-02 - 2021-04)

Diploma in Computer Science - Computer Science - Lumbini Academic College (2021-06 - 2023-04)

B.Sc (HONS) - Computer Science - University of Roehampton (2024-09)