Nirmal Nehru

Experienced cloud engineer with expertise in automation, systems engineering, and enterprise deployment solutions. Competent in using Infrastructure as Code/CLI automation templates, utilising AWS managed services, and guaranteeing IAM security compliance in all cloud and hybrid settings. I'm looking for a full-time job as an AWS cloud engineer to use my recent master's degree and solid infrastructure experience.

IT Specialist - HCLTech, (State Street Global Advisors Ltd) - UK

(2024-12)

• Automated launching of AWS EC2 instances on Amazon Linux and Ubuntu, managed Virtual servers on the AWS platform instances using the AWS CLI.
• Custom scripts that automate IAM Access Key rotation, improving security compliance from 70% to 98%, keeping SLA/SLO adherence for Identity Governance requirements
• Administered classified Linux/UNIX systems in accordance with well-defined security policies and procedures
• Local-based databases were outsourced to Amazon RDS (Aurora), resulting in a 25% reduction in access time, sensitive "zero-downtime" deployment, and high-quality standards.
• Configure CloudWatch dashboards and SNS alerts for incident response and configure Route 53 health monitors to reduce outage detection (MTTD) by 30%. SLAs/SLOs are met in all production environments.
• Automate the full sync of user records between Microsoft Entra ID and systems in your organisation. Identity governance data (100% accuracy) is compliant with AWS Well-Architected Framework security.

IT Support Technician - Applied Business Academy - UK

(2023-08 - 2024-08)

• Managed Active Directory user, group and permission access reviews to enforce security on the network architecture while evaluating the root cause of access issues and accountability for SLA compliance against account provisioning requests.
• Effectively manage software updates and security patches across the enterprise through Microsoft Endpoint Configuration Manager (SCCM)
• Managed hardware asset inventory and software licences with 100% compliance in audits.
• Microsoft Entra ID lifecycles and Microsoft 365 services (Exchange/SharePoint)
• Organised Microsoft Intune and Windows Autopilot for enrolment purposes, along with security policy enforcement; managed macOS/iOS mobile devices via JAMF Pro, & enforced Conditional Access by MFA/Identity Protection
• Experienced in BIOS upgrades, OS installations, configurations and maintenance.
• Developed knowledge base articles to decrease repeat incidents by 25%

Junior System Engineer - Aintiram Web Tech - India

(2019-09 - 2022-06)

• Managed and administered Microsoft 365 services, resulting in improved 35% user access efficiency and reducing account-related issues by 40%.
• Implemented Conditional Access, MFA and Identity Protection for configuring & maintaining security policies, which could improve your overall Security posture by 50%.
• Deployed and updated endpoints using Microsoft Intune, achieving a 98% device compliance rate while reducing security vulnerabilities by approximately 60%.
• Process incoming IT incident tickets (50+ per month) in ServiceNow and meet SLA 95% of the time

Master of Science - Information and Communication Technology - Anglia Ruskin University (2024)

Bachelor of Engineering - Electronics and Instrumentation - M. Kumarasamy College of Engineering (2019)