Nissa Colaco

A confident and approachable individual with strong communication and interpersonal skills, works well with people and brings a positive, professional attitude to the workplace. With the ability to communicate effectively and adjust to different working environments. A quick learner who is attentive, efficient and willing to ask questions, follow instructions and take on new challenges.

Responsible and ambitious, with a genuine willingness to develop new skills, gain practical experience and contribute positively to a workplace. Motivated to build a successful career and continue developing both personally and professionally.

Sales Assistant - Remote at AE Detailerz (2024-07-25 – 2024-10-08)

• Managed 300+ customer enquiries, responding to questions, promoting services and handling sales calls.
• Increased regular bookings from approximately 2–3 to 6–7 per week through customer engagement and sales.
• Managed customer records, appointments and follow-ups using Google Sheets and Google Calendar.
• Built strong customer relationships, generating repeat bookings and receiving consistently positive customer feedback.

Sales Department Work Experience at Sheraton Heathrow Hotel (2024-03-04 – 2024-03-15)

• Shadowed the sales team and gained insight into professional sales operations.
• Assisted with basic administrative tasks, including printing and organising materials.

Reception Work Experience at Novotel Hammersmith (2025-02-03 – 2025-02-07)

• Assisted customers with bookings, enquiries and baggage services.
• Updated customer, room occupancy and availability information using internal systems and completed relevant paperwork.

BTEC National Extended Diploma in Business in Business – Uxbridge College (2024-09 – 2026-06)