Pharmacy Dispenser - Boots Pharmacy
(2024-08)
- Dispensing prescriptions accurately and safely in accordance with pharmacy procedures.
- Processing prescriptions and maintaining accurate patient records.
- Assisting patients with medication queries and providing excellent customer service.
- Liaising with pharmacists and healthcare professionals regarding prescriptions.
- Managing stock levels and inventory control.
- Handling confidential patient information in line with GDPR requirements.
Pharmacy Dispenser - Manor Pharmacy, Rochdale - Rochdale
(2023-01 - 2024-08)
- Dispensing prescription medication and pharmaceutical products to patients.
- Preparing prescriptions by counting medication and labelling containers.
- Monitoring prescription filing processes and maintaining compliance.
- Carrying out administrative duties and maintaining detailed records.
- Gathering, organising and assessing patient information and electronic patient records.
- Engaging with patients and customers to answer questions and offer advice.
- Liaising directly with healthcare providers and patients.
- Managing stock levels and placing medication orders.
- Processing over-the-counter sales and transactions.
Customer Service Advisor - Firstsource Solutions
(2022-10 - 2022-12)
- Responded to customer complaints and resolved issues at first point of contact.
- Handled banking-related customer enquiries over the telephone.
- Educated customers on safer banking and fraud prevention.
- Updated customer details accurately on internal systems.
Health Care Assistant - Helping Hands
(2022-08 - 2022-10)
- Helped clients with dressing, washing and eating.
- Maintained daily care records and reports.
- Administered medication under supervision.
- Worked with health and social care professionals to provide holistic care.
Health Care Assistant - BevanCare
(2020-08 - 2022-07)
- Medication management and personal care support.
- Assisted clients with mobility and household tasks.
- Provided clinical care including catheter and stoma management.
Care Worker / Support Worker - iCare Solutions
(2019-03 - 2020-04)
- Supported clients with medication, personal care and appointments.
- Prepared meals and maintained accurate daily reports.
Nursery Assistant - Channings Childcare
(2016-09 - 2019-02)
- Supported children's development and learning activities.
- Maintained records and communicated with parents and carers.
- Worked alongside health and social care professionals when required.
Sales Advisor / Customer Service - Vodafone
(2013-07 - 2016-04)
- Supported customer upgrades and retention.
- Handled high volumes of customer calls.
- Assisted colleagues and supported team performance.
Lead Generator - Legal Claim Line
(2012-08 - 2013-03)
- Quality checked calls and customer correspondence.
- Prepared reports and management information.
Teaching Assistant - Horton Mill Primary School
(2011-06 - 2012-05)
- Supported pupils' learning and social development.
- Worked with teachers and small groups of children.
Nursery Assistant - Harveys Nursery
(2010-06 - 2011-01)
- Supported childcare activities and daily routines.
- Maintained accurate records and accident reports.
Retail Sales Assistant - Ethel Austin's
(2009-05 - 2009-05)
- Provided customer service and processed payments.
- Supported stock control and merchandising.
