Nail tech, Eyelash tech, Waxing (sugar wax) - Creating my own business
(2022)
- Warmly and listen carefully to understand clients need
- Give aftercare advice and recommendation
- Staying updated with beauty trends
- Building rapport and making clients feel comfortable and confident
- Time management
- Professional appearance
- Sanitation and hygiene salon
Supervisor - Supervisor Cleaning Company
(2023)
- Supervising and motivating Cleaning staff
- Training new emplpolyees on Cleaning standards and safety procedures
- Ensuring clients satisfaction through consistent service
- Inspecting work to ensure high standard of cleanliness
- Coordinating with management and client
Waitress, Supervisor, Receptionist, Bar tender, Duty manager - Etci-Mehmet Turkish restaurant
(2019 - 2022)
- Greeting customers as they arrive and showing them to their table
- Giving out menus and taking orders for food and drink
- Serving food and drinks
- Dealing with bill payments
- Making sure tables are clean and tidy
- Delivering excellent customer services
- Solving staff problem
- Ability to handle guest complaints or issues calmly
- Creating a positive first impression
- Handling overbookings or delays efficiently
- Maintaining composure under pressure
- Teamwork with staff (servers - managers - chefs)
- Basic computer knowledge
- Stock and replenish bar inventory and supplies
Warehouse Operative - Misguided - Trafford Park
(2019 - 2019)
- Taking delivery of goods and storing them
- Checking for damaged or missing items
- Moving stock by hand or with machines
- Packing and wrapping goods
- Loading goods for sending
- Keeping stock records
- Cleaning the warehouse
Waitress - Arabic restaurant - Manchester
(2018 - 2018)
- Greeting customers as they arrive and showing them to their table
- Giving out menus and taking orders for food and drink
- Serving food and drinks
- Dealing with bill payments
- Making sure tables are clean and tidy
- Delivering excellent customer services
Waitress - Regby Restaurant - Italy
(2017 - 2017)
- Greeting customers as they arrive and showing them to their table
- Giving out menus and taking orders for food and drink
- Serving food and drinks
- Dealing with bill payments
- Making sure tables are clean and tidy
- Delivering excellent customer services
Retail Assistant - Mini Market Grocery Store - Italy
(2016 - 2016)
- Serve and advise customers
- Unpack and sort new stock deliveries
- Arrange goods in displays and on shelves
- Rotate and replace stock
- Take cash and card payments and make sure the till balances
- Meet sales targets
- Keep the store clean and tidy
Customer Service Advisor - Vodaphone - Italy
(2015 - 2015)
- Contacting new and existing customers
- Making presentations to promote new products
- Agreeing sales, prices and delivery
- Keeping in contact with customers before and after a sale
- Going to conferences to understand industry trends
- Meeting sales targets
Customer Service Advisor - Heraccom - Italy
(2015 - 2015)
- Contacting new and existing customers
- Making presentations to promote new products
- Agreeing sales, prices and delivery
- Keeping in contact with customers before and after a sale
- Recording orders
- Going to conferences to understand industry trends
- Meeting sales targets
