Ntsiki Sithole

Highly motivated and results-oriented B2B Sales & Marketing professional with over a decade of experience exceeding sales targets and building strong client relationships. Possesses a diverse skill set encompassing digital marketing, SEO, social media management, and copy editing. Proven ability to generate leads, manage accounts, and deliver exceptional customer service. Eager to leverage expertise to contribute to the success of a dynamic and results-driven organisation.

English AI training Specialist, South Africa Locale at Outlier & Alignerr AI (2023-10 – 2026-06)

• Served as English Language Expert for the South African (SA) locale, evaluating and rating AI-generated content for linguistic accuracy, tone, and cultural relevance.
• Contributed to RLHF (Reinforcement Learning from Human Feedback) pipelines, directly influencing LLM output quality across multiple AI projects
• Progressed from Trainer to Reviewer within 3 months, taking on quality assessment responsibilities for AI-generated outputs at an elevated standard.

Business Development Representative at Fullfunnel (2023-04 – 2024-02)

• Consistently exceeded daily dial targets, achieving a 100% success rate.
• I secured 80% of the weekly scheduled meetings, demonstrating strong prospecting skills.
• Expanded professional network by establishing 50 new LinkedIn connections weekly.
• Achieved a 75% open rate for cold emails, showcasing effective communication strategies.
• Efficiently managed sales pipeline, ensuring smooth lead progression.

Strategic Development Executive & Account Manager at Strategy Insights UK (2022-08 – 2023-02)

• Successfully executed 100% of cold calling initiatives, generating qualified leads.
• Leveraged LinkedIn Sales Navigator to effectively target and connect with potential clients, achieving an 80% connection and engagement rate.
• Scheduled appointments with a 100% success rate, ensuring timely sales discussions.
• Managed assigned accounts with expertise, fostering positive client relationships.
• Coordinated event participation, representing the company professionally.

Area Sales Executive & Account Manager at Booksy International sp. z o.o. (2021-09 – 2022-02)

• Proactively identified and generated new sales leads through effective prospecting techniques.
• Conducted engaging product demonstrations, online and in-person, to showcase product value.
• Utilised Pipedrive to efficiently manage the sales pipeline and track client interactions.
• Successfully onboarded and retained clients, ensuring long-term customer satisfaction.
• Represented the company at industry events and exhibitions, building brand awareness.

Sales Consultant & New Business Development at South African Gold Coin Exchange (PTA South Africa) (2018-04 – 2019-03)

• Consultative Selling, Daily pipeline management, Cold Calling and Cold Emailing, CRM workflow management, Daily stock count, banking, Events Execution, and Exceeding Target.

Beauty Sales Consultant at Various High-End Make-up and Skincare brands (ASCO, Prestige Cosmetics, L'Oreal Paris & Luxury Cosmetics) (2011-04 – 2017-01)

• Face-to-face selling, Skin Analysis, Brand Awareness and Promotion, Events Coordination, KPIs management, makeup Bookings management, Sales pipeline management and Exceeding Targets.

Telesales Consultant at Direct Channel Holdings (2006-10 – 2009-12)

• Cold calling, Upselling and Cross-Selling Insurance-based Products in a Call Centre environment.

National Senior Certificate in N3 – Ekurhuleni East Campus (2003-01 – 2003-11)