English AI training Specialist, South Africa Locale at Outlier & Alignerr AI (2023-10 – 2026-06)
- Served as English Language Expert for the South African (SA) locale, evaluating and rating AI-generated content for linguistic accuracy, tone, and cultural relevance.
- Contributed to RLHF (Reinforcement Learning from Human Feedback) pipelines, directly influencing LLM output quality across multiple AI projects
- Progressed from Trainer to Reviewer within 3 months, taking on quality assessment responsibilities for AI-generated outputs at an elevated standard.
Business Development Representative at Fullfunnel (2023-04 – 2024-02)
- Consistently exceeded daily dial targets, achieving a 100% success rate.
- I secured 80% of the weekly scheduled meetings, demonstrating strong prospecting skills.
- Expanded professional network by establishing 50 new LinkedIn connections weekly.
- Achieved a 75% open rate for cold emails, showcasing effective communication strategies.
- Efficiently managed sales pipeline, ensuring smooth lead progression.
Strategic Development Executive & Account Manager at Strategy Insights UK (2022-08 – 2023-02)
- Successfully executed 100% of cold calling initiatives, generating qualified leads.
- Leveraged LinkedIn Sales Navigator to effectively target and connect with potential clients, achieving an 80% connection and engagement rate.
- Scheduled appointments with a 100% success rate, ensuring timely sales discussions.
- Managed assigned accounts with expertise, fostering positive client relationships.
- Coordinated event participation, representing the company professionally.
Area Sales Executive & Account Manager at Booksy International sp. z o.o. (2021-09 – 2022-02)
- Proactively identified and generated new sales leads through effective prospecting techniques.
- Conducted engaging product demonstrations, online and in-person, to showcase product value.
- Utilised Pipedrive to efficiently manage the sales pipeline and track client interactions.
- Successfully onboarded and retained clients, ensuring long-term customer satisfaction.
- Represented the company at industry events and exhibitions, building brand awareness.
Sales Consultant & New Business Development at South African Gold Coin Exchange (PTA South Africa) (2018-04 – 2019-03)
- Consultative Selling, Daily pipeline management, Cold Calling and Cold Emailing, CRM workflow management, Daily stock count, banking, Events Execution, and Exceeding Target.
Beauty Sales Consultant at Various High-End Make-up and Skincare brands (ASCO, Prestige Cosmetics, L'Oreal Paris & Luxury Cosmetics) (2011-04 – 2017-01)
- Face-to-face selling, Skin Analysis, Brand Awareness and Promotion, Events Coordination, KPIs management, makeup Bookings management, Sales pipeline management and Exceeding Targets.
Telesales Consultant at Direct Channel Holdings (2006-10 – 2009-12)
- Cold calling, Upselling and Cross-Selling Insurance-based Products in a Call Centre environment.
