Nuno Carvalho de Sousa

Highly motivated and adaptable professional with experience across customer service, financial services, administration, logistics, and aviation. Holder of an EASA Private Pilot Licence (PPL) and EASA ATPL with 68 flight hours, currently undertaking UK ATPL theoretical training. Experienced in operating within regulated and safety-critical environments requiring strong communication, situational awareness, attention to detail, and decision-making under pressure.

Currently seeking an opportunity within Air Traffic Control where operational discipline, analytical thinking, and aviation knowledge can contribute to the safe and efficient management of air traffic.

Administrative Assistant - AMCSS LTD

(2025-12)

• Provide administrative support across daily business operations.
• Maintain accurate records, documentation, and company databases.
• Coordinate schedules, correspondence, and office activities.
• Support communication between departments and external stakeholders.
• Ensure compliance with company procedures and administrative standards.

Warehouse Operative - Tesco Distribution Centre

(2025-03)

• Operate in a fast-paced distribution environment that requires accuracy and efficiency.
• Process, sort, and dispatch stock while meeting productivity targets.
• Follow strict health and safety procedures.
• Work collaboratively to maintain operational performance and service levels.

Administrative Assistant - Wren Kitchens, United Kingdom

(2019 - 2020)

• Supported office administration and customer documentation processes.
• Maintained accurate records and scheduling systems.
• Assisted with customer communications and operational coordination.
• Ensured efficient and organised administrative support.

Financial Adviser - BNP Paribas

(2015 - 2018)

• Delivered financial advice within a regulated environment.
• Analysed customer requirements and recommended suitable solutions.
• Maintained accurate records and regulatory compliance.
• Build strong client relationships through effective communication and professionalism.

Customer Support Representative - NOS

(2012 - 2015)

• Managed customer enquiries and resolved issues efficiently.
• Maintained high levels of customer satisfaction.
• Worked effectively within performance-focused teams.
• Developed strong communication, listening, and problem-solving skills.

UK & EASA ATPL Theoretical Training - Bartolini Airschool, Poland Bristol Ground School, UK (2020)

BSc - Civil Engineering - Universidade Fernando Pessoa (2018)