Motivated and adaptable individual with excellent communication skills and a commitment to continuous growth.
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I am a hardworking person who is willing to prove herself in whatever role given. I am always motivated and self-starting individual. I think that perseverance, determination and hard work can overcome all obstacles throughout any jobs, and I strongly believe I have those skills.
I can work very well in teams as I believe that great work is built on good company. I also can work independently without being supervised as I like to describe myself as being a fast learner. Alongside this, I am also bilingual and capable of speaking Arabic and English which can be beneficial when trying to communicate to a wider society.
Call handler at NHS111 (2022-04 – Present)
In this specific role, my job was to answer non emergency phone calls for patient with symptoms. I would carry out an assessment based on what they are experiencing in order to pass them to the right service. This job has taught me how to work well under pressure as we can't guarantee what call we get. It taught me how to communicate well as I will be handing around 50/60 calls a day.
Therapist assistant at Integrated and functional medicine (2021-11 – 2022-03)
In this role I was a therapist assistant, and I was responsible of answering calls to book appointments or call patients to inform them about specific things. This job also offered me a NLP and Hypnotherapy diploma course that I am undergoing alongside my University.
Customer relation at Ikea (2021-04 – 2022-10)
I have worked in Ikea as a customer relation. This was a great experience for me because I was faced with customer in all my shifts. In Ikea I was responsible of serving customers at the till. Working at the till has given me such a good experience as I had the opportunity to build my working ethic under pressure.
Store floor assistant at JD (2019-08 – 2019-11)
I was also working in jd. Working there was extremely helpful as I learnt how to greet, observe, ask, listen and serve customers to my best of abilities. In Jd I worked in the store floor serving customer and meeting their expectations.
Till operator at Sports Direct (2020-12 – 2021-01)
I've worked in sports direct for a little while during Christmas. In that time, I was working on tills for the most of it. I extended my skills with customers and with money handling.
Volunteer at Local charity shops
Volunteering at local charity shops
Second years Midwifery – UWE A level in Health and Social Care Level 3
