HR Advisor - Berkshire Healthcare NHS Foundation Trust
(2022-10)
- Deal with ER issues for Children's Services and provide second line support.
- Managing short term and long-term sickness cases for the area through long term sickness report and trigger points as per the Attendance Management Policy.
- Deal with occupational health, reasonable adjustment and redeployment.
- Pulling out monthly and quarterly reports from ESR through Business Intelligence and other resources and present them to the Children's Services Divisional Heads and Service Leads analysing KPI indicators (Sickness Rates, Employee turnover, Vacancies etc)
- Managing Casework (Disciplinary, Performance Management, Early Resolution)
- Ad hoc projects for Children's Services.
- Support Business Partners with complex ER cases, Redundancy and Consultation.
- Support recruitment panels.
- Carry out Exit Interviews and support managers with Appraisals.
HR Services Advisor - Royal Brompton and Harefield Hospital
(2021-04 - 2022-10)
- Process and advice on Maternity/ Paternity and Shared Parental Leave.
- Make Pay impacting changes on ESR and liaise with Payroll to process accordingly.
- Advice members of staff, managers and head of departments on HR queries/ Policies / ER issues / Pay and Staff Changes / Special and Annual Leaves
- Leading on COVID 19 from the HR Services team and solve related queries accordingly.
- Leading as a part of HR Services team on new HR call system Hornbill project – Liaising with different Stake holders / Testing and implementing the project throughout the trust.
- Compliance – Staff Registrations / ID Badge
- Advice and issue Contracts – Honorary/ Career Break
- Advice and process internal and external Secondments.
- Report writing and analysis - Registrations/ Nurse Transfers – Updating the HR Director on a monthly basis.
Operations HR Advisor - Plan International
(2021-02 - 2021-04)
- Advised on and processed Contracts and Memorandum of Understanding across the National offices worldwide.
- Updated and restructured HR Policies.
- Advised on ER issue
Asst. HR Advisor - Kingston Hospital NHS Foundation Trust
(2019-05 - 2020-04)
- Dealt with range of queries from Trust managers and employees on HR policies, procedures and ER issues and advising accordingly including Agenda for Change and Employment Law.
- Worked and assisted on employee relations cases and provided ER support on flexible working, sickness cases and grievances.
- Responded efficiently to the AskHR mailbox and monitored it effectively, as the average queries per day were 50 emails and the SLA was 24 Hours. Drafted letters and assisted Senior Managers with HR queries.
- Carried out exit interviews, 100-day surveys and staff friends and family test surveys and processed it accordingly for retention purposes.
- Did policy restructuring according to Agenda for change and rolled it out successfully in the trust.
- Produced information such as certificates of employment and employment reference details upon request.
- Advised on maternity, paternity, adoption, and shared parental leave and processed it in accordance with the trust policy. Run reports for senior managers and advised them to escalate issues when necessary. Completed Policy review and made relevant changes due to recent legislations.
- Coordinate with payroll and work closely to streamline monthly staff pays (Mat/Pat Pay, SickPay)
- Delivered HR Training sessions to the managers in the trust.
HR Assistant - RATP Development London
(2018-08 - 2019-05)
- Introduced and built an employee reward and benefit management system for staff passes with a headcount of 8000 people. Used KPI indicators and pivot tables to run reports and monitor the logistics to ensure efficiency in the capacity of time and delivery.
- Responsible for statistical reporting for key HR metrics from the HR database, including Drug and Alcohol Test and monitor feedback from the stakeholders.
- Developed the Long Service Award Project under the employee benefit scheme from scratch. Starting from collating reports, implementing policies, setting up vendors and delivering.
- Provide HR Support to the business stakeholders regarding HR policies, Data protection, Subject Access Request, Maternity/Paternity Policies and Flexible Working Requests.
- Coordinated the recruitment process.
Senior Administrator (HR) - Lanes Group Plc
(2017-03 - 2018-08)
- Supported Line Managers and Senior Manager to support Disciplinary and Appeal for Lanes and UKDN, by supporting the investigation.
- Coordinated the recruitment process by shortlisting candidates and undertaking telephone Interviews and face to face Interviews.
- Developed processes for monitoring absence and sick leaves of the employees in relation to the organisation's benchmark and KPIs
- Managed a team of 3 Administrators, effectively monitoring the quality of logistics, customer service, AX and CRM system efficiency, margin of error and paperwork processing.
Start up Founder - Cursorcraft Ltd
(2016-07 - 2017-02)
- Specialized in Software Development and Web Development.
- Outsourced work from national and international platforms.
Project Coordinator Special Projects/Data Analyst - NF - Group
(2015-02 - 2016-06)
- Analysed the financial data regarding investments, cost and sales for NF Agro Fisheries, NF Buying House, NF Consultancy and NF International Trading.
- Analysed forecasts and financial statements for profit maximization.
- Implemented management techniques and studied business trends to maximize results and sustain efficiency.
Financial Data Migration Analyst - IRIS Accounting and Business Software
(2014-09 - 2015-01)
- Researched, analysed, and built the migration process and tool for transferring accounting financial data into the KashFlow accounting software of 1000 clients for the 1st Option Project. Used various trial and error methods and build detailed portfolio using excel and the Cashflows software tool.
- Worked with Sage. Solved financial and accounting errors and problems faced by clients while transferring from Sage software. Analysed data with the overseas team based in India and reported solutions and measures that should be taken.
- Worked with Open Books project. Created report on the processes of transferring data from Open Books. Used trial and error method. Reported on the problems that occurred transferring accounting data, reported the solutions and the measures that should be taken with the analysis of the time and cost involved.
- Worked with VT project involving 100 clients.
