O G

I am an approachable, reliable, and supportive individual with strong communication and people skills developed through a wide range of customer service, care, and practical working roles. I am calm under pressure and able to adapt quickly in challenging situations, using patience and common sense to resolve issues effectively. I work comfortably both independently and as part of a team, and I take pride in being dependable, organised, and respectful of others.

I am keen to continue developing my skills through training and new opportunities and am available to start work immediately.

Mental Health Support Worker - Iris Care Group - Porth

(2023-03 - 2025-08)

In this role, I supported individuals with a range of mental health needs within both community and residential settings. My work involved building positive, trusting relationships and offering consistent emotional and practical support to help service users maintain independence and wellbeing. I assisted with daily living skills, encouraged confidence, and supported individuals during challenging moments using calm communication and de‑escalation techniques.

I regularly monitored progress, reported concerns to senior staff, and worked closely with families, social workers, and healthcare professionals. The position strengthened my teamwork, record‑keeping, confidentiality awareness, and ability to remain professional and focused in emotionally demanding situations.

Royal Welsh (Guards) - British Army

(2016-01 - 2016-12)

Serving with the Royal Welsh Guards required commitment, discipline, and the ability to work effectively within a highly structured team environment. I took part in parades, training exercises, and intensive physical routines, learning the importance of following instructions accurately and supporting others to achieve shared goals. This experience helped me develop resilience, strong communication skills, timekeeping, and the confidence to perform under pressure while maintaining high standards of professionalism.

Food Preparation Assistant - Sarah Snacks - New Tredegar

(2007-01 - 2015-12)

During my long‑term role in food preparation, I gained valuable experience working in a fast‑paced environment where accuracy, speed, and consistency were essential. I prepared a variety of food items, assembled customer orders to specification, and ensured quality and portion standards were met at all times. I followed strict food hygiene and safety procedures and worked closely with colleagues to meet customer demand during busy periods.

This role strengthened my organisation, teamwork, time management, and customer awareness skills.

Abattoir Operative - Merthyr Abattoir

(2006-01 - 2007-12)

As an abattoir operative, I carried out physically demanding tasks including deboning, carving, and preparing meat products while adhering to strict hygiene and safety standards. I also assisted with deliveries and ensured workspaces were kept clean and organised. This role required concentration, stamina, attention to detail, and the ability to follow procedures carefully in a regulated environment.

Catering & Hospitality - Self-Employed - USA

(2022-01 - 2023-12)

While self‑employed in catering and hospitality, I supported events and private functions by preparing food, serving customers, and managing general hospitality tasks. I worked independently to ensure high levels of cleanliness, presentation, and customer satisfaction. This experience improved my adaptability, confidence, and ability to communicate effectively with a wide range of people while maintaining professional standards.

General Labourer - Worcestershire

Working as a general labourer, I supported tradespeople on site by mixing cement, stacking materials, clearing work areas, and maintaining safe, tidy environments. The role required physical fitness, reliability, and an understanding of health and safety practices. I developed a strong work ethic and the ability to follow instructions while contributing positively to a team‑based environment.

GCSEs - English, Maths, Science, Art, and Design & Technology - Elgar Technology Secondary School & College