May 2020 – Present
Scrum Master • GSK (Cloud Data Migration and Cyber Security)
- Trained new engineering teams on user story writing, estimation, TDD/BDD, and how to prepare for PI planning
- Responsible for creating and leading workshops and training for stakeholders on the agile mindset needed moving forward and how leadership looks in the new ways of working
- Spoke at Exec conference and leadership conference about the key benefits of agile and what changes to expect, as well as dealt with their resistance to change
- Onboarded and coached new engineering teams in Agile ways of working with Scrum/Kanban methodology and specific toolings such as Miro and Azure DevOps.
- Created dashboards for the Cloud Transformation at Team, Workstream and Programme levels, as well as an Agile Health dashboard to help teams and leadership accurately report on progress
- Represented the team at broader planning and coordination sessions (e.g., Scrum of Scrums).
- Collaborated with client business leaders, executives, scrum masters, product owners and development teams to constantly improve performance and responsiveness to a client’s customers and employees.
Mar 2018 – May 2020
Scrum Master • MetroBank (CX and Infrastructure)
- Helped engineering teams mature in courage and openness to identify any impediments at the early stage and take ownership to find a solution to resolve or escalate it. Ensuring I don’t become an impediment in their path to self-organize
- Ensuring that the Scrum Team understands goals, scope, and product domain.
- Used agile games to improve communication within the team, i.e. engaging them by talking about something the other person cares about and genuinely interested in their views.
- Training and coaching Scrum and Kanban teams on Story writing, better estimation, Ticket intake and Workflow efficiency with a strong focus on Cycle Times
- Steered conversation during PI planning for the teams, making the Team's PI Objectives visible as a guide whilst planning for the next five sprints, and ensured making transparent any risks escalating them to the program level.
- Drove relentless improvement via Inspect and Adapt workshops; to assess the agility level of the team and their process.
- Worked selflessly always to put the team first, ensuring their good rhythm wasn’t interrupted nor sustainable pace affected
- Collaborated with other scrum masters to help drive culture and organizational change
