Oguzhan_489 Parma

Ambitious and target-driven sales professional with recent hands-on experience in field sales with YouFibre, engaging customers directly and promoting broadband products in residential areas. Confident in approaching new customers, building rapport quickly, and communicating value in competitive environments. Supported by a T-Level in Business Administration & Management and a strong foundation in hospitality, bringing excellent customer engagement skills, resilience, and a proactive attitude towards achieving sales targets.

Motivated by targets, competition, and earning potential, keen to build a long-term career in business-to-business sales.

Field Sales Representative - YouFibre

(2026-05)

Door to Door / Residential Sales

• Engaging with prospective customers door-to-door to promote broadband products and generate new sales opportunities
• Communicating product benefits clearly and confidently to drive customer interest and conversions
• Building immediate rapport and trust with customers in face-to-face interactions
• Handling objections professionally and adapting sales approach to different customer needs
• Working towards daily and weekly sales targets in a performance-driven environment
• Recording customer interactions and outcomes to support follow-up and pipeline tracking

Business Support & Operations Placement - Mitie Group

(2025-01 - 2026-01)

Industry Placement (1 Year)

• Supported business operations including scheduling, reporting, and customer coordination
• Produced reports to support service performance and customer delivery
• Liaised with internal teams and suppliers to ensure efficient service delivery
• Managed and resolved customer and operational queries professionally
• Used Microsoft 365 tools to manage workload and priorities

Food & Beverage / Front of House Roles - Various

(2021-01 - 2026-01)

Hospitality & Customer Service Experience

• Delivered high‑quality customer service in fast‑paced, customer‑facing environments
• Built rapport with customers to encourage repeat business and positive purchasing decisions
• Responded confidently to customer queries, complaints, and changing demands
• Worked to time pressures, performance expectations, and team targets
• Developed resilience, communication skills, and commercial awareness

Volunteer – Fire & Rescue Graduate Cadet Programme - Dorset & Wiltshire Fire & Rescue Service

(2021-01 - 2023-01)

• Completed fire awareness and safety training, demonstrating discipline and teamwork
• Led and participated in live‑scenario training sessions including evacuations and risk‑managed activities
• Supported emotional wellbeing of team members during challenging training environments
• Assisted with public‑facing community events, including promotional work and charity activities
• Produced community promotional material and presented awards alongside senior leaders
• Built strong resilience, communication, and teamwork under pressure

T-Level - Business Administration and Management - Wiltshire University – Business Centre

GCSEs - 8 GCSEs (incl. English & Maths – Grade 6) - Clarendon Academy – Trowbridge Wiltshire