Housekeeping and Food & Beverage (Hospitality Work Experience) at Como Hotels & Resorts (2026-06 – 2026-06)
- In conjunction with the Kitchen, ensured that consistent quality in production and service of food in room service was maintained
- Polished, cleaned cutlery, plates and glasses
- Gained knowledge of the best housekeeping practices, cleaning techniques, and use of cleaning equipment.
- Ensured that all areas were kept correctly with regards to storage and cleanliness at all times
Fulfilment Coordinator (Logistics) at Taylor & Hart (2024-09 – 2024-12)
- Lead operational efficiencies across stock handling and fulfilment workflows using Excel and Salesforce CRM systems and platforms.
- Packaged and dispatched luxury bespoke jewellery and handmade pieces, maintaining the highest standards of presentation.
- Managed stock handling and ensured impeccable organisation of product flow.
- Provided support to Client Executive and core teams as required.
Receptionist/Administrator at ELM LODGE SURGERY NHS (2021-04 – 2023-07)
- Made appointments, took messages and arranged home visits per practice procedure.
- Assisted and supported clinical staff in the efficient organization of the clinics and surgeries.
- Took part in the scanning of letters onto patient records online and distributing to doctors.
- Opened and closed the premises when required according to Practice policy and procedure.
- Able to quickly adapt and work with pace in the assistant with healthcare policies.
Installation Coordinator at Kesslers International Ltd (2015-07 – 2016-12)
- Managed contractors to install shop fixtures & fittings across UK & Europe.
- Supported Transport and Logistics team to plan, facilitate and schedule work for various projects in the UK and Europe.
- Recruited and managed installers, ensuring the highest standards of customer service, health & safety and for delivering work on time & on budget
- Sourced quotes, negotiated prices, raised purchase orders, handled invoices and maintained Excel records to track expenses against budget.
- Central point of communication between the Sales team, Customers and Installers on multiple projects, ensuring effective delivery of work.
- Ensured contractors were working to Health & Safety requirements, maintained formalized procedures including ISO accreditation, Risk Assessment, Insurance Liability and Method Statement.
Trainee Business Analyst at LexisNexis Legal & Professional (2014-09 – 2015-05)
- Business Requirement Gathering – Translated business needs into clear actionable technical specifications & goals.
- Process Mapping – Documented existing business workflows to identify KPIs and areas for improvement.
- UX Design – created website wireframes to design user interfaces and best in class user experience.
- Demonstrated collaboration, flexibility and reliability in all daily work activities.
- Gained ability to be flexible, dealt with competing priorities and adapted regularly to different approaches and business requirements.
- Gained ability to communicate effectively in various forms and styles.
Product Inventory Assistant at Olympic Holidays (2014-02 – 2014-08)
- Responsible for accurately inputting, updating, and maintaining travel products on the company's internal reservations and web systems.
- Inputted package details into the database, including hotel rates, room allocations, special offers, and release dates.
- Website and Content Maintenance: Updated online descriptions, photos, handling itinerary extras (like weddings or excursions).
Client Services Intern at FusePump Ltd (2013-11 – 2014-01)
- Entered historical data into a new contract database. Provided feedback and suggested improvements to the user interface to the development team.
- Used a pre-qualified template to evaluate prospective client websites and feedback results to the Sales team to assist in pricing proposals.
- Researched companies on the internet to identify possible clients and maintained lead-gen records.
