Senior Test Analyst / UAT Analyst - Compass Group UK
(2020-11)
Led QA and UAT activities across HR and ERP transformation programmes.
- Designed and executed SIT, UAT, Regression, Integration, and Migration testing.
- Built and maintained automated regression suites using Selenium, Cypress, and Cucumber BDD frameworks.
- Performed SAP migration validation and end-to-end data integrity testing.
- Collaborated with developers, BAs, and project managers to ensure quality delivery.
- Managed defects and reporting using Azure DevOps.
- Facilitated UAT sessions and trained business users.
- Mentored junior QA engineers and supported onboarding initiatives.
- Produced detailed test scripts, regression packs, and stakeholder reports.
- Reviewed SIT test readiness for UAT execution.
- Successfully supported large-scale ERP migration projects with minimal production defects.
- Improved regression coverage through automation initiatives.
- Enhanced stakeholder confidence through successful UAT coordination and delivery.
- Streamlined QA processes, improving overall testing efficiency across releases.
Senior Quality Engineer - Qualitest Group UK
(2017-09 - 2020-11)
Worked with multiple clients including IRESS (Mortgage & Lending Domain), Arbuthnot Latham (Asset Management & Trading), and IRESS (Asset Management Domain).
- Conducted end-to-end testing across intermediary, direct, and digital mortgage channels.
- Performed impact analysis and requirement traceability for releases and change requests.
- Developed and maintained Selenium WebDriver automation frameworks.
- Executed smoke, regression, and build verification testing across environments.
- Performed REST API validation using RestAssured and Postman.
- Managed defect triage and collaborated with stakeholders during release cycles.
- Participated in Agile ceremonies including sprint planning, stand-ups, and retrospectives.
- Created test plans, milestones, and test suites using TestRail.
- Validated JSON responses, headers, and status codes.
- Delivered UAT testing for in-house trading platform implementations.
- Executed end-to-end validation for portfolio management and regulatory reporting modules.
- Performed AML, KYC, and compliance validation processes.
- Managed defects using JIRA and coordinated issue resolution with development teams.
- Supported onboarding and mentoring of junior testers.
- Conducted broker reconciliation and ISIN verification activities.
- Investigated unexpected application behaviour and supported defect resolution.
- Conducted functional, integration, and backend testing for investment management platforms.
- Validated XML responses and performed SQL database verification.
- Managed client portfolio testing activities using XPLAN.
- Performed ISIN and SEDOL verification and valuation validation.
- Executed manual testing and defect escalation activities.
- Reviewed business and system requirements with project teams.
- Generated reports and validated investment-related data.
- Increased regression testing efficiency through automation implementation.
- Reduced production defects through improved test coverage and early defect identification.
- Successfully delivered multiple high-priority financial services releases within strict deadlines.
- Improved QA reporting and defect turnaround time across testing cycles.
- Played a key role in the successful UAT delivery of the Tercero 7 trading platform.
- Improved testing quality through detailed end-to-end business process validation.
- Reduced release risks by identifying critical defects before production deployment.
- Enhanced team productivity by supporting and mentoring junior QA team members.
- Improved data accuracy through detailed backend and XML validation testing.
- Supported successful release cycles with comprehensive functional test execution.
- Contributed to enhanced compliance validation processes across investment platforms.
- Increased testing reliability through effective SQL and data integrity validation.
Test Analyst / UAT Analyst - Ladbrokes UK
(2016-04 - 2017-09)
Supported the Ladbrokes–Coral integration programme as a UAT Test Analyst.
- Executed functional, regression, sanity, and mobile testing across betting platforms.
- Performed backend validation for gaming and payment systems.
- Conducted KYC, fraud prevention, wallet balance, and payment verification testing.
- Tested mobile applications across iOS, Android, and Windows devices.
- Managed defects using JIRA and maintained test coverage documentation.
- Conducted backend testing on OpenBet, IMS, CMS, and ATS applications.
- Performed end-to-end testing on customer account and payment features.
- Contributed to the successful Ladbrokes–Coral integration programme delivery.
- Identified critical payment and wallet-related defects prior to production release.
- Enhanced mobile testing coverage across multiple platforms and devices.
- Improved release quality through detailed end-to-end transaction validation.
Test Analyst - Hertz
(2015-01 - 2016-04)
- Executed System, Regression, and User Acceptance Testing activities.
- Designed test plans, test cases, and QA reporting metrics.
- Managed defects and test execution using HP Quality Centre.
- Collaborated closely with development teams within Agile environments.
- Performed backend and regression testing across enterprise applications.
- Created QA metrics reports and monitored testing progress.
- Identified gaps in test coverage and enhanced test documentation.
- Improved QA reporting accuracy through enhanced test metrics and defect tracking.
- Helped reduce regression defects through improved test case optimisation.
- Supported Agile delivery teams in achieving successful sprint releases.
- Contributed to increased test coverage across enterprise applications.
Software Tester / UAT Analyst - The Co-operative Bank
(2014-03 - 2015-01)
- Analysed business requirements and developed manual test scripts.
- Conducted performance, load, and stress testing activities.
- Maintained test matrices and QA reporting documentation.
- Performed regression and system testing for production releases.
- Participated in requirement analysis for performance testing.
- Used HP Quality Centre for test planning, defect tracking, and reporting.
- Assisted in improving application performance validation during critical releases.
- Enhanced testing documentation and traceability for audit readiness.
- Successfully supported load and stress testing for banking applications.
- Improved release quality through detailed regression testing activities.
Junior Test Analyst - Santander UK
(2013-02 - 2014-02)
- Developed and executed functional and data-driven test scripts.
- Performed cross-browser and compatibility testing.
- Logged and tracked defects using HP Quality Centre.
- Collaborated with developers to support issue resolution and release quality.
- Participated in walkthroughs, inspections, and weekly project meetings.
- Executed manual testing activities across web-based applications.
- Delivered reliable cross-browser testing that improved application compatibility.
- Supported faster defect resolution through close collaboration with developers.
- Maintained high-quality test execution standards across multiple releases.
- Contributed to successful deployment cycles through accurate defect reporting.
1st Line Support / IT Helpdesk Technician - Virgin Media
(2012-02 - 2013-01)
- Delivered first-line technical support for hardware, software, and operating system issues.
- Logged and escalated incidents to second-line support teams.
- Supported end users remotely and onsite within SLA targets.
- Troubleshot Windows operating system and hardware-related issues.
- Provided progress updates and maintained incident records.
- Achieved high customer satisfaction through timely issue resolution.
- Improved incident management efficiency through accurate ticket logging and escalation.
