Oliver Andrews

I am a motivated and analytically minded student currently studying A Levels in Mathematics, Economics and Computer Science. I have developed strong numerical, communication and problem-solving skills through my education and work experience. I am a reliable, hardworking individual who works well both independently and as part of a team, and I am eager to learn new skills and contribute positively to any workplace.

Customer Service - The Golden Dragon - Hartley, Kent

(2025-02 - 2026-04)

• Managed end-to-end order process, handling customer enquiries, delivery and collection orders, and payment processing.
• Acted as the main point of communication between customers and kitchen, ensuring orders and special requests were relayed accurately and efficiently.
• Delivered excellent customer service by responding promptly to enquiries and ensuring customers could collect their orders quickly.
• Worked effectively in a fast-paced environment, demonstrating strong communication, organisation, attention to detail, and time management skills.

Bartender - The White Swan - New Ash Green, Kent

(2025-10 - 2026-01)

• Provided friendly and efficient customer service in a busy pub, serving drinks responsibly while maintaining a welcoming atmosphere.
• Prepared and served wide range of alcoholic and non-alcoholic beverages accurately and efficiently.
• Processed cash and card payments, handling transactions accurately and balancing the till when required.
• Maintained high standards of cleanliness and hygiene, ensuring the bar was well stocked and organised throughout each shift.
• Worked effectively as part of a team during busy periods, demonstrating strong communication, time management, and the ability to remain calm under pressure.
• Verified customers' ages where necessary and followed licensing regulations and company procedures at all times.

General IT Work Experience - J&E Hall - Dartford, Kent

(2025-07 - 2025-07)

5 day placement

• Developed a functional internal website, applying web design and development principles to meet business requirements.
• Organised and managed company digital files, ensuring information was stored accurately and in line with security procedures.
• Attended IT training sessions to gain an understanding of the organisation's systems, processes, and day-to-day operations.
• Demonstrated strong problem-solving, attention to detail, and technical skills while working in a professional business environment.
• Adapted quickly to new tasks and collaborated effectively with colleagues to complete assigned projects.

GCSEs - General Education - Leigh Academy Longfield (2024-06)