Appointment Setter / Sales Representative - Pro Fitness Academy
- Handle warm inbound leads interested in personal training qualifications, using discovery questions to understand goals, circumstances and motivation.
- Discuss course options, qualification routes and payment plans, helping prospects identify the most appropriate solution.
- Build rapport quickly, clarify concerns and handle uncertainty before progressing suitable prospects through the sales process.
- Qualify prospects and book consultations with senior advisors while working towards daily and weekly activity and appointment targets.
- Manage structured phone and text follow-up, maintain accurate CRM records and move prospects through Pipedrive pipeline stages.
Personal Trainer - PureGym
- Deliver tailored 1-to-1 and small-group training while building strong client relationships that support long-term engagement and retention.
- Use consultative questioning to understand goals, recommend suitable training approaches and communicate solutions clearly.
- Bring first-hand understanding of fitness customers, their motivations, barriers and expectations when discussing suitable services.
Appointment Setter - Alinea Capital Ltd
- Contacted prospective clients to introduce financial services, qualify interest and schedule suitable appointments for senior advisors.
- Consistently met activity and booking targets in a performance-driven environment, building rapport quickly through professional communication and effective questioning.
- Maintained organised follow-up activity and clear prospect notes to support a reliable handover into the advisor sales process.
Accountant - Grenfell James
- Managed reconciliations, accounts payable/receivable, invoicing and payment follow-up while maintaining accurate financial records and professional client communication.
Customer Service Assistant - Argos
- Provided attentive customer service, responded to enquiries, shared product information and processed orders efficiently.
