Olivia Dony

Dynamic and results-driven professional with expertise in strategic selling techniques and successful up-selling. Demonstrates strong initiative taking and time optimisation skills, effectively utilising electronic point-of-sale systems and price tagging to enhance customer service. Adept at promotion implementation, aiming to leverage these competencies to drive sales growth and customer satisfaction in a challenging retail environment.

Sales Assistant at Sports Direct (2024-10 – 2025-09)

• Collaborated effectively with team members to meet sales targets.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Utilised excellent communication skills to provide detailed product information.

Front of House at Boswells Café (2023-11 – 2024-10)

• Coordinated effectively with front of house staff to ensure timely delivery of orders.
• Ensured smooth operations by effectively coordinating all front of house services.
• Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces.
• Maintained clean and organised front of house area for a welcoming environment.
• Delivered front of house duties with warm and professional manner.

A-Levels in Economics, Psychology, Business Studies – Didcot Sixth Form (2023-09 – 2025-06) GCSEs in Maths, English Literature, English Language, Biology, Chemistry, Physics, Spanish, History, RE – Didcot Girls School (2018-09 – 2023-06)