Olivia Exley

Co-operative, hardworking and thoughtful care professional who enjoys helping and assisting people in all walks of life. Very enthusiastic and enjoys working as part of a team. Strongly believes that everyone has a right to live their best life, regardless of their disability or limitations.

Been around disabilities for whole life, beginning with Auntie who was born with Downs Syndrome. Began volunteering at a summer camp when 14 for children with a range of special needs and disabilities. Eventually got a team leader role.

Experienced in supporting individuals with challenging behaviour, severe autism and cerebral palsy.

Work Experience Participant - Newbridge School - Barley Lane, Ilford

(2014-06 - 2014-06)

Carried out work experience at a school which caters for people with special educational needs.

• Looking after, assisting and encouraging students to partake and enjoy their time at the school

Volunteer, then Care Worker, then Manager - Access All Care and Training Solutions - Chingford

(2014-07 - 2022-08)

Started with voluntary work for two weeks during summer 2014 with a domiciliary care agency for individuals with special needs, running holiday clubs providing respite care for children. Progressed to full-time basis and eventually a managerial role. Day-to-day care of children of all ages with special needs and limitations.

Responsibility of running a 24 hour supported living house/care team for one service user. Supported her to manage finances, medications and involvement of carers in her care. Regularly carried out mental capacity assessments.

Even whilst in managerial role, still supported service users on shifts.

• Auditing shift reports completed by staff upon finishing shifts and reporting back in weekly management meetings
• Regularly updating care plans, risk assessments and mental capacity assessments
• Ensuring person-centered care and safeguarding of service users and carers
• Supporting service users on shifts including days out in wheelchair accessible vehicle, personal care, medication administering
• On call throughout the week and every other weekend to support carers, service users and cover sickness
• Running own activities including planning, creating risk assessments and carrying them out with children
• Adapting activities for specific needs to make them accessible for all individuals
• Undertaken many training courses and developed skills over the time at Access All

Customer Service Advisor - Blue Handling LTD - Stansted Airport

(2022-09)

• Assisting airline passengers with check-in and boarding procedures
• Contributing to the safety of all aircrafts
• Communicating with individuals from a variety of backgrounds
• Facing challenging behaviour on a daily basis
• Improved time keeping to keep the schedule running smoothly

Volunteer - Wednesday Club - Barkingside

(2017)

Volunteering at a social evening for adults with special needs once a week since 2017.

• Various outings, theatre trips and weekends away

GCSE - General Education - Unknown (2015)

CACHE Level 2 Award - Childcare and Education - Unknown (2017)

CACHE Level 3 Award - Childcare and Education - Unknown (2018)