Olivia Grace
Willing to relocate: Anywhere
Talent
HeanorMember since September 16, 2026
Case ManagementDocumentationCustomer ServiceMicrosoft Office
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Case ManagementDocumentationCustomer ServiceMicrosoft Office
About
Inbound/outbound calls Making bookings CRM
Experience
Customer advisor - Sandicliffe - Nottingham
(2022-09)
- Inbound/outbound calls
- Making bookings
- CRM
- Emailing customers
- Handling customer enquiries via telephone
Case Manager - James leighton financial services - Long Eaton
(2022-05 - 2022-08)
- Mortgage/ financial admin
- Uploading documents
- ID checks
- Answering calls
- Entering new cases
- Request documents from clients via email
- Keep clients updated
- Submitting applications
Customer Care Advisor - Boots - Nottingham
(2022-02 - 2022-05)
- Processing refunds or replacements
- Handling customer enquiries over the phone
- Creating cases
- Tracking orders
- Sales force, CRM, sales centre, matflo
- Dealing with customer complaints
- Assisting customers in making a purchase
- Placing orders over the phone
Pharmaceutical assembler - Silicone altimex - Stapleford
(2020-12 - 2021-11)
- Assembling parts for medical equipment
- Preformed quality checks
- Cleaning equipment
- Labelling
Business Administrator - Watos windows - Nottingham
(2020-01 - 2020-12)
- Dealing with queries over the phone or via email
- Managing diaries
- Scheduling meetings
- Preparing, organising information in paper and digital form
- Placing orders
Education
GCSE or equivalent
Skills
Willing to relocate: Anywhere
