Community Care Assistant - Self-employed - Wolverhampton
(2025-01)
- Deliver high-quality, person-centred care, including medication administration, mobility support, and complex daily living assistance
- Monitor and report changes in patient condition, supporting continuity of care and clinical decision-making
- Maintain detailed, compliant care records aligned with safeguarding and regulatory standards
- Build trusted relationships with service users, promoting dignity, independence, and wellbeing
Bank NHS Administrator - NHS - Wolverhampton
(2019-01 - 2022-12)
- Coordinated end-to-end patient pathways, including surgical bookings, pre-operative assessments, and follow-up care
- Managed complex scheduling systems, ensuring efficient use of clinical capacity and reduced waiting times
- Maintained high-volume, high-accuracy patient records across multiple NHS databases
- Acted as a key point of contact for patients, resolving queries and handling sensitive situations with professionalism
Pharmacy Dispensing Assistant - Murrays Pharmacy
(2022-01 - 2022-12)
- Accurately dispensed prescriptions in compliance with legal, safety, and regulatory frameworks
- Managed stock control, ensuring availability and safe storage of medications
- Supported pharmacists with clinical and administrative tasks requiring precision and attention to detail
- Delivered patient-facing support, providing clear guidance on prescriptions and services
NHS Administrator (Vaccination Services) - Black Country Healthcare NHS Trust
(2021-01 - 2021-12)
- Played a key role in national vaccination delivery, coordinating high-volume patient bookings and clinic flow
- Ensured real-time accuracy of patient data across NHS systems
- Supported clinical teams in maintaining efficient, safe, and organised vaccination operations
Travel Advisor - Co-operative Travel
(2018-01 - 2018-12)
- Delivered tailored travel solutions, managing complex bookings and customer requirements
- Handled financial transactions, amendments, and client communications with accuracy and professionalism
Travel Advisor - TUI
(2016-01 - 2018-12)
- Designed bespoke travel packages while consistently achieving and exceeding sales targets
- Managed high-value bookings, refunds, and itinerary changes with attention to detail
- Built strong client relationships through consultative sales and service excellence
Sales Advisor - The AA
(2016-01 - 2016-12)
- Achieved consistent sales performance in a target-driven environment
- Utilised strong communication and persuasion skills to meet customer needs
Pharmacy Assistant - NHS Wolverhampton
(2015-01 - 2016-12)
- Supported hospital pharmacy operations, including dispensing, stock management, and ward distribution
- Operated automated dispensing systems and ensured medication safety compliance
- Maintained accurate records and supported efficient workflow across departments
Customer Service Advisor - Superdrug
(2013-01 - 2015-12)
- Delivered high standards of customer service in a fast-paced retail environment
- Supported staff training, stock management, and daily operational tasks
