Bar Staff - Greeneking - London
(2023-10 - 2024-02)
- Delivered exceptional customer service in a high-volume bar, preparing a wide range of alcoholic and non-alcoholic beverages and serving food.
- Directly contributed to positive TripAdvisor reviews through attentive service and a commitment to guest satisfaction.
- Maintained impeccable standards of hygiene and safety in all food and drink service, ensuring full compliance with regulations.
- Fostered a collaborative relationship with kitchen staff to coordinate order timing, significantly improving workflow and the overall guest dining experience.
Warehouse Operative (L'Occitane) - Extraman - Beckton
(2023-08 - 2023-10)
- Meticulously arranged high-end cosmetics according to strict brand specifications, ensuring product quality and safety compliance.
- Conducted thorough quality checks on outgoing shipments, ensuring only products meeting premium standards were dispatched.
- Collaborated with team members to organise, wrap, and move pallets efficiently, optimising warehouse space and facilitating timely dispatch.
Hospitality Staff Member (Host) - Various Venues - London
(2022-10 - 2023-10)
- Thrived in high-pressure environments at stadiums and high-profile events, serving food, drinks, and providing table and wine service to VIP clients.
- Quickly mastered beer pump and till operations, performing accurately and efficiently during peak service times.
- Processed orders and payments with precision, contributing to smooth and efficient operational flow.
- Partnered with team members to ensure seamless service delivery, directly boosting guest satisfaction scores.
Stock and Retail Assistant (Harrods) - Extraman - London
(2022-06 - 2022-08)
- Played a key role in maintaining the prestigious Harrods standard by organising stock and ensuring inventory accuracy.
- Prepared the shop floor for opening, new shipments, and sales events, enhancing overall store efficiency and presentation.
- Supported operational flow by diligently maintaining inventory levels under the guidance of supervisors.
Wardrobe Assistant (Wimbledon) - Extraman - London
(2022-06 - 2022-06)
- Demonstrated a rapid ability to learn and adapt, taking on the unique challenges of this high-profile, short-term role with enthusiasm.
- Coordinated fittings and alterations with precision, ensuring client requirements were met exactly and contributing to high satisfaction and return business.
- Strengthened client relations through clear communication, professional demeanour, and efficient appointment scheduling.
- Collaborated closely with designers to ensure the flawless execution of client requests, enhancing team efficiency.
Crew Member - McDonald's - Norwich
(2022-03 - 2022-05)
- Excelled in a fast-paced team environment, working collaboratively to enhance both customer satisfaction and service speed.
- Earned certifications in food safety, demonstrating a strong commitment to quality and compliance from the start.
- Proactively addressed customer needs and resolved inquiries under pressure, contributing to an increase in repeat business.
Warehouse Operative (Reiss) - Beckton, Newham - Beckton, Newham
(2021-06 - 2022-01)
- Optimised storage and packing processes to improve overall warehouse efficiency.
- Performed detailed quality checks on products, ensuring all inventory met the high standards of the Reiss brand.
- Operated warehouse equipment, including barcode scanners and pallet pumps, to streamline daily operations.