Olivia Richardson

Motivated and reliable individual seeking a permanent role within the sports and leisure sector. Through high-level sport and varied work experience in schools, clubs, and customer-facing roles, I have developed strong communication, teamwork, and organisational skills. I am adaptable, detail-oriented, and confident working in fast-paced environments.

Junior Hockey Coach & Junior Assistant Coordinator - Southgate Hockey Club - London

(2022-09)

• Planned and delivered training sessions
• Managed match days and team selection
• Communicated with parents and players
• Coordinate pitch allocations, liaise with opposition teams, and record match results
• Built strong team cohesion
• Supported player progression to higher levels
• Developed strong organisational and administrative skills

Club Assistant - PadelStars St Albans

(2026-02)

• Helped with daily club operations and check-ins
• Assisted with court bookings customer enquiries and events
• Maintained club facilities and equipment
• Learnt to create a welcoming and positive experience for members and visitors
• Developed strong customer service and communication skills

Personal Assistant - RecoveryMed - Perth, Australia

(2025-04 - 2025-09)

• Managed bookings, calls, and email correspondence
• Coordinated deliveries and logistics
• Set up and demonstrated recovery equipment to clients
• Improved efficiency of booking systems and communication
• Successfully balanced admin, logistics, and customer support

Junior Hockey Coach - Penrhos College & Victoria Park Xavier HC - Australia

(2025-04 - 2025-09)

• Delivered coaching sessions for U6–U16 players
• Supported team selection and player development
• Adapted sessions for different ages and abilities
• Developed inclusive and engaging training sessions
• Supported competitive team development

Administrative & Classroom Assistant - Monken Hadley Primary School - London

(2024-11 - 2025-03)

• Handled reception duties, filing, and parent communication
• Organised school trips and logistics
• Supported children with reading and classroom activities
• Improved record-keeping and communication systems
• Ensured safe and smooth delivery of school trips

Front of House Assistant - The Etiquette Group

(2024 - 2024)

Hockey Coach - Manor Lodge Prep School

(2024 - 2024)

Retail Assistant - Old Fold Manor Golf Club

(2022 - 2022)

Volunteer - Manorside Primary School

(2022 - 2022)

• Delivered high-quality customer service in busy environments
• Maintained professionalism under pressure
• Supported safeguarding and student wellbeing

BTEC Level 3 Extended Diploma - Sport and Exercise Science - Oaklands College (2022 - 2024)

GCSEs - Mount House School (2020 - 2022)