Sales Adviser
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I'm an enthusiastic and motivated college student who has a passion for travel and tourism. I am excited to begin a career in the industry which will allow me to meet new people, deliver my excellent services, and create positive unforgettable memories for everyone. I am reliable, confident and very friendly.
I always like to push myself to go above and beyond for customers I meet in store to make their experience positive. I am willing and ready to learn, I contribute well in a team and am professional.
Sales Adviser - Sports Direct - Horsham
(2025-10)
Through my current role I have developed excellent communication and interpersonal skills by engaging with a wide range of customers. Working in a fast-paced environment, I maintain a professional, positive attitude even during peak times such as Christmas and school holidays. I am highly resilient and capable of working extended hours while maintaining a strong work ethic.
I prioritise a customer-first approach ensuring individuals feel valued and understood creating a positive customer experience. I am confident in assessing situations quickly, resolving problems efficiently and identifying practical solutions that meet the needs of both the customer and business. I am able to remain calm, professional and reassuring when handling challenging situations, managing difficult conversations to reach positive outcomes.
I work in a target driven environment with commission based incentives. This has enabled me to contribute to weekly and monthly targets, acquiring a strong skill set in sales. I have met my targets and even gone on to exceed them.
Childcare provider - Self Employment
(2024-06 - 2025-09)
As a self employed baby sitter, I developed strong communication, reliability and adaptability skills while providing a safe and supportive environment. With adults and children alike, I maintained clear and consistent communication ensuring expectations were understood and met. I was able to establish positive relationships and demonstrated strong problem-solving abilities.
Work Experience - DHL/EasyJet - Gatwick Airport
(2026-03 - 2026-03)
During my work experience, I provided frontline customer support in a fast-paced, high volume operational environment. Mr responsibilities included issuing boarding passes, assisting with passenger enquiries and resolving issues to ensure a smooth customer experience. I conducted passport and document checks in accordance with strict security regulations and supported boarding procedures to ensure efficient passenger flow and punctual departures.
Working closely with the airline and airport teams I utilised my strong communication, teamwork and problem solving skills and contributed to the safe and effective operation of the airport services. I adapted quickly to the new, highly regulated environment demonstrating initiative and professionalism in my willingness to learn.
GCSES - Bohunt Horsham (2020-09 - 2025-06)
Level 3 diploma - Travel and Tourism - Crawley College (2025-09 - 2026-07)
