Olivia Veitch

A wealth of Knowledge in motor vehicles. Keen to excel, Hands on, Hard worker, Prompt, Friendly, Team player, Ambitious

Bodyshop Estimator - Prestigious dealer - Huddersfield

(2023-07)

I work as the only Bodyshop advisor at a prestigious dealer in Huddersfield. I also estimate cars for insurers.

• I speak to clients and insurers alike to update them on their vehicles
• I assess damages for pricing
• I organise alloy wheel repairs
• I have control of the Bodyshop for my customers and for sales vehicles
• I invoice internally and privately
• I speak to engineers regarding estimates and agree on discounts
• I create bookings
• I hire out loan vehicles

Self employed - Crabtree valets - Ripponden

(2021-07 - 2023-07)

My own business I run, Cleaning cars, valeting inside and out, providing a thorough service and being attentive to details throughout the car.

• Speaking with clients and finding out what they want
• Booking appointments

Receptionist/Administrator - Springhall medical practice - Halifax

(2019-06 - 2021-06)

3 years gp surgery experience

• Secretary work
• Filing
• General admin
• Leading the reception team
• Answering phones
• Working on system 1

Office Manager - Practical Car & Van Rental - Huddersfield

(2018-02 - 2019-07)

Car hire firm based in huddersfield with multiple offices around the uk. This job was running alongside others at the same time as I worked odd weekends and then graduated to full time after the nhs

• Parking charges
• Booking in cars and checking for damage
• Taking in new cars
• Reporting any discrepancies to manager
• Aiding in any training (office)
• Answering the phone
• Conversing with walk in customers
• General customer service (tea making) (meeting room prep)
• Filing
• Background checking on customers
• Drivers licence checking
• Deposit taking
• Cash handling
• Collecting clients
• Driving customers vehicle and collecting cars from other branches across the country

Receptionist/Administrator - NHS - Halifax

(2016-11 - 2018-04)

This company is an NHS medical practice which I completed my apprenticeship in.

• Filing
• General admin
• Taking calls
• Handing out and filing prescriptions
• Ordering prescriptions
• Booking appointments
• Conversing with doctors
• Helping customers
• Helping colleagues (training)

Shop Floor Assistant/ Baker - Cooperative Food Manor parade - Durrington - Ripponden

(2012-02 - 2016-10)

Shop floor cleaning, product refreshing, pulling out deliveries, tidying the shop, baking, cooking hot food and snacks.

• Organisation
• Drive
• Determination
• Flexibility
• Basic numeracy

GCSE or equivalent