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Olivia Whittle

Olivia Whittle

A proactive and adaptable operations professional with experience in logistics coordination, team leadership and project delivery

Talent
NorwichMember since July 14, 2026
WordPressECommerceSocial media marketingDigital marketingCustomer serviceCommunicationAdaptabilityResiliencePlanning ability
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WordPressECommerceSocial media marketingDigital marketingCustomer service

About

A proactive and adaptable operations professional with experience in logistics coordination, team leadership and project delivery. Over the past three years I have also undertaken periods of independent travel across Southeast Asia, New Zealand and Europe, developing resilience, planning ability and adaptability while navigating unfamiliar environments. Having gained valuable life experience, I am now focused on committing to a long-term career where I can apply my organisational skills, attention to detail and ability to manage complex operations.

Experience

Founder & Operations Lead at Liv Surf Camp (2023-01 – Present)

Founded and developed a surf adventure business organising group retreats for adults across the UK and internationally. To date, I have personally delivered 18 fully booked camps, hosting groups of up to 20 guests, while developing the operational systems that support the programme.

  • Plan and coordinate 4-12 day surf trips including accommodation, travel logistics, activity scheduling and supplier partnerships across the UK and international locations.
  • Manage all customer bookings, enquiries and communications from initial enquiry through to trip delivery, achieving 100% positive guest feedback and 75% repeat bookings.
  • Build and maintain the company website using WordPress and ECommerce, integrating booking and payment systems to manage registration and trip capacity.
  • Plan and deliver digital marketing campaigns through social media and online promotion
  • Manage budgeting, financial planning and operational costs across all trips
  • Recruit and support a team of volunteer hosts and instructors to support trip delivery, while I focus on operational planning and programme development.

Cover Supervisor / Supply Teacher at Neatherd High School, Step Teachers, Grade A Teaching (2023-01 – Present)

Provide classroom cover across a wide range of educational settings including nursery, primary and secondary schools. Working both directly with schools and through supply agencies, I support teaching staff by ensuring learning continuity during staff absences. This role requires confidence, flexibility and the ability to establish authority quickly within unfamiliar settings.

  • Deliver pre-prepared lessons and manage classroom environments for students aged 3–16
  • Maintain positive behaviour management and ensure a safe learning environment
  • Adapt quickly to different schools, subjects and age groups through short-notice supply placements
  • Demonstrate strong communication and organisational skills in varied and fast-paced educational environments.

Customer Assistant & Delivery Driver at Tesco (2023-12 – 2025-08)

Part-time role undertaken alongside cover supervisor work and while developing Liv Surf Camp. Worked across multiple departments including customer service, store operations and home delivery.

  • Managed time-sensitive home delivery routes while providing high standards of customer service
  • Supported store operations including stock replenishment, produce and checkout assistance
  • Handled customer queries and resolved issues professionally
  • Maintained strong reliability and teamwork within a busy retail environment

Fundraising Team Leader / Manager at RNLI (2019-06 – 2022-06)

Progressed through multiple roles within the RNLI's national face-to-face fundraising programme, eventually leading regional fundraising teams. This role developed my leadership, operational planning and team management skills in a fast-paced environment.

  • Recruited, trained and supervised fundraising teams across Norfolk and Suffolk
  • Managed campaign logistics including team scheduling and site coordination
  • Monitored fundraising performance and implemented improvements to maximise results
  • Maintained administrative records and financial reporting for campaigns
  • Built strong relationships with volunteers, colleagues and members of the public

Education

BSc (Hons) in Psychology – University of Lincoln (2018-01 – 2021-01)

TQUK Level 2 in Digital Marketing – The Skills Network (2024-01 – 2024-12)

A Levels in Geography, Psychology, Photography – Dereham Sixth Form College (2016-01 – 2018-01)

Skills

team leadership and project delivery

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