Ollie Phillips

Geography with business graduate with 2:1 academic achievement and practical experience across financial services, marketing, hospitality, and international sporting operations. Ready to bring commercial awareness, analytical capability, relationship-building skills, and disciplined execution developed through client-facing, data-driven, and high-pressure environments. Demonstrate strong interest in insurance, with transferable strengths suited to underwriting, broking, risk, and commercial functions.

AI-native, applying artificial intelligence to automate workflows and build dashboards that enhance research and data analysis. Offer adaptability, resilience, attention to detail, and strong commitment to developing technical expertise within progressive insurance organisation.

Marketing & Communications Officer (Fixed-Term) at Lloyd's Register (2025-09 – 2026-07)

Drove integrated marketing campaigns across external communications, strategic content, and advisory through content and stakeholder activity. Administered CRM databases by completing data entry, cleansing, validation, and analysis for better audience targeting. Translated technical and regulatory information via clear, structured communications for internal teams and external stakeholders.

Produced precise reports and presentations with executive-ready detail for senior and client-facing activity. Facilitated events and webinars with multiple stakeholders.

• Supported 56% increase in fuel-testing revenue and 72% growth in new-business revenue through authorship of two FOBAS Fuel Quality Reports that strengthened sales enablement and market visibility.
• Contributed to the award-winning 'Fuel for Thought' campaign, leading campaign delivery and performance analysis, and supporting content strategy. Earned Gold for Best Thought Leadership Programme and Silver for Most Commercially Successful Campaign at the B2B Marketing Awards 2025.
• Led the development and delivery of bespoke marketing collateral for Lloyd's Register's WISTA Christmas Reception, securing Executive Leadership Team endorsement and coordinating with senior WISTA representatives and stakeholders from strategic key accounts including Shell, BP and Maersk.
• Coordinated event delivery for London International Shipping Week 2025, supporting stakeholder engagement and ensuring the smooth execution of key client-facing activities.
• Organised and delivered a Regulatory Forum, bringing together SMEs and senior contacts from key accounts to facilitate knowledge sharing and strengthen commercial relationships.
• Raised campaign attribution and performance visibility by leveraging CRM data to connect closed-won revenue with marketing activity and identify underperforming campaigns for targeted improvement.
• Informed executive decision-making on FOBAS sales strategy with performance report that assessed fuel quality report effectiveness and identified opportunities to expand fuel-testing market share.
• Developed AI agent to aid Executive Leadership Team speech drafting and accelerate data analysis using generative AI.

Front of House Supervisor at Young's Pubs (2024-08 – 2025-08)

Led front-of-house operations, service standards, staff deployment, and customer experience within a busy hospitality environment. Directed daily floor activities, resolved operational issues, drove team performance, and upheld compliance with company procedures during varied trading periods and changing customer demands.

• Managed shift operations at a high-volume pub, consistently exceeding £10K in daily revenue through hands-on team leadership.
• Took ownership of cash-control accuracy and reporting discipline, overseeing point-of-sale systems and day-end procedures.
• Led decision-making under pressure, directing cash processing, reporting, and operational judgement across the team.
• Directed service leadership during peak periods, managing staff and coordinating the floor team with confidence.
• Drove higher revenue and customer footfall after refurbishment through proactive team management and service delivery.

Team Leader (Part-Time) at Wimbledon Championships (2022-06 – 2024-07)

Directed event teams through high-pressure operations, rapid task allocation, and coordinated service delivery across large-scale sporting event. Upheld safety, hygiene, and operational requirements by applying established procedures, supporting workforce readiness, and resolving issues promptly during demanding event schedules.

• Supported estimated £400K-£500K restaurant operation during three-week Wimbledon Championships through team leadership, service oversight, and disciplined execution in high-pressure environment.
• Earned promotion to supervisory level after successful years through strong service delivery and team leadership within Wimbledon Championships Players' Restaurant.
• Upheld consistent hospitality standards across three-week international sporting event by driving team performance, service priorities, and operational requirements within Players' Restaurant.
• Maintained reliable stock availability throughout tournament via inventory control, resource planning, and accurate monitoring of supply levels across demanding hospitality operation.

Intern at DeepWell Liquidity Management (2019-07 – 2019-07)

Gained practical liquidity management insight through exposure to day-to-day trading desk operations, including trade settlement and market monitoring, within an international agency brokerage. Strengthened communication and relationship-building skills through observation of client interactions, gaining early exposure to professional workplace conduct and commercial practices in a fast-paced financial services environment.

Bachelor of Arts in Geography with Business – The University of Nottingham (2020-09 – 2024-07)