Business analyst/Product manager/Change analyst
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An experienced Business Analyst with over six years of work experience, known for leading digital transformation initiatives in a fast-paced business enviroment such as the healthcare, utility services, retail, and financial sectors. Holds an MSc in Cyber Security and a BSc in Computer Science, providing a robust understanding of both business processes and technical systems. Proficient in Agile Scrum and Waterfall methodologies, with a strong track record of managing the complete project lifecycle, from requirements gathering to system implementation.
Successfully implemented ERP, Salesforce, SAP and Microsoft Dynamics CRM solutions, leading to increased sales, enhanced customer service, and improved operational efficiency. Skilled in conducting user acceptance testing and providing comprehensive end-user training, ensuring effective system adoption. Expertise in change management, risk management, process mapping, data migration, and regulatory compliance drives significant improvements in business operations.
An experienced Business Analyst with over six years of work experience, known for leading digital transformation initiatives in a fast-paced business enviroment such as the healthcare, utility services, retail, and financial sectors. Holds an MSc in Cyber Security and a BSc in Computer Science, providing a robust understanding of both business processes and technical systems. Proficient in Agile Scrum and Waterfall methodologies, with a strong track record of managing the complete project lifecycle, from requirements gathering to system implementation.
Successfully implemented ERP, Salesforce, SAP and Microsoft Dynamics CRM solutions, leading to increased sales, enhanced customer service, and improved operational efficiency. Skilled in conducting user acceptance testing and providing comprehensive end-user training, ensuring effective system adoption. Expertise in change management, risk management, process mapping, data migration, and regulatory compliance drives significant improvements in business operations.
