Revenue Protection Officers and customers service
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I am a Revenue Protection Officer with about three years of customers service and revenue enforcement services in the rail industry. My strength is in my productive engagement with the customers and passengers through effective communication, empathy, ability to listen, and precise response to passengers question with satisfactory resolution of issues most times.
I am passionate to always ensure that customers are happy and depart the station with a great sense of fulfilment and satisfaction. I am team player with a deep sense of understanding, consideration , and collective responsibility. I have a positive attitude to problem-solving challenges and I own problems, confronting them headlong before they become energy sapping challenges.
I have a good sense of humour and I can make the working hours very interesting and lively.