Omadonmin Best

To work with existing staff and facilities and to build a challenging career in a dynamic environment that provides and promotes the scope and opportunity to grow and develop talents, professional skills and at the same time encouraging and adequately rewarding creativity and productivity in order to achieve organisational goals.

RELATIONSHIP MANAGER - LAPO Microfinance Bank

(2017-06)

• Formulated marketing strategies aimed at expanding customer base and elevating productivity.
• Deliver client support services with precision and promptness.
• Evaluate and rectify service issues swiftly while notifying management of complex client challenges and solutions.
• Grew and maintained client base to maximise revenue.
• Resolved complex client issues promptly, maintaining trust and preventing attrition.
• Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.

MARKETER - LAPO Microfinance Bank

(2016-06 - 2017-05)

• Preparation of credit strategy for customers
• Business evaluations and funding guidance for clients
• Accountable for account management and deposit mobilisation
• Facilitate implementation of Know Your Customers (KYC) in Warri and Benin city metropolis.
• Facilitating awareness of products and training new clients on various loan and savings products

Data Analyst Intern - LAPO INSTITUTE

(2014-12 - 2015-12)

• Co-ordination of all credit and marketing activities and personnel
• Research and investigation on cutting edge processes to stay ahead of competitors
• Delinquency and Risk management

Adminstrative Assistance Data entry Expert (ICT Department) - NABTEB NATIONAL BUSINESS AND TECHNICAL EXAMINATION BOARD

(2012 - 2014)

• Engaged in continuous learning to stay abreast of the latest data analysis tools and techniques, contributing to team knowledge.
• Assisted with data storage structures, data mining and data cleansing for archiving and updating.

COMPUTER HARDWARE AND NETWORK TECHNICIAN - BOID NIGERIA LIMITED

(2010-08 - 2012-12)

• Enhanced target market reach through tactical social media advertising.
• Created customer awareness of goods, services and special promotions with creative advertising strategies.
• Repair and Networkng of Computers/ Laptops, Printer and Desktops repair
• Researched and analysed market trends and pricing schedules to stay abreast with latest developments.
• Created compelling, engaging, captivating copy for social media, newsletters and blogs.
• sales and servicing of laptops and desktop computers.

P.GD - Journalism and advertising - International institute of Journalism (2015 - 2016)

B.SC - Computer Science - Open University (NAIU) (2006 - 2010)

Senior School Certificate - SSCE - Divine Dominion Secondary School (1996 - 2006)

First School Leaving Certificate - Hemins Nursery and Primary School, Benin City, Edo State (1993 - 1996)