Security at Leicester City Football Club (2016-05 – Present)
- Access Control & Ticket Verification: Manning entry points, scanning tickets, and verifying credentials for staff, participants, and visitors to prevent unauthorized access.
- Crowd Management & Safety: Monitoring high-traffic areas to ensure safe movement, managing queues, preventing overcrowding, and ensuring clear access to emergency exits.
- Patrols & Surveillance: Conducting regular foot patrols of the venue and monitoring CCTV cameras to detect suspicious activity, site breaches, or safety hazards (e.g., in bars, medical rooms).
- VIP/Participant Protection: Providing security for jockeys, high-profile guests, and in restricted areas such as paddock areas, stables, or VIP lounges.
- Incident Response & Reporting: Acting as first responders to incidents, including medical emergencies, intoxication, or disorderly behavior, and reporting them to supervisors.
- Customer Service: Acting as a point of contact for public inquiries, providing directions, and helping to create a positive experience for attendees.
- Safety Monitoring: Recognizing crowd conditions to prevent overcrowding and ensure safe dispersal.
- Search Procedures: Conducting searches of visitors and their belongings upon entry to the venue.
- Prohibited Items Control: Ensuring restricted items do not enter the venue.
- Zone Security: Monitoring specific areas, such as restricting access to the 'Red Zone' (playing surface and player areas) and 'Amber Zone' (media) to accredited personnel only.
- Emergency Response: Assisting emergency services and implementing evacuation procedures.
- Customer Service Excellence: A passion for delivering high standards of customer service in public-facing roles.
- Safety Awareness & Compliance: Understanding of Health and Safety requirements, including crowd management, monitoring, and compliance with ground regulations.
- Communication: Strong interpersonal skills for interacting with fans and effective communication via radios and in-person to report incidents.
- Conflict Resolution: Ability to handle difficult situations, manage spectator conflict, and respond to incidents.
- Tech Literacy: Confidence in using technology such as handheld radios, tablets, or body-worn video equipment.
Security Officer at Leicester race course (2016-02 – 2025-03)
- Crowd & Event Security: Monitor crowd safety, manage access to restricted areas (VIP areas, parade rings), and perform bag searches or ticket checks.
- Stable Yard Security: Control access to the stable area, patrol for security risks, and sometimes monitor horse welfare (reporting lameness or injury).
- Patrols & Surveillance: Conduct regular foot patrols, check doors/windows, and monitor CCTV to prevent theft, vandalism, or unauthorized access.
- Emergency Response: Respond to disturbances, medical incidents, or alarms, acting as a primary contact for safety protocols.
- Guest Service: Act as a friendly face, directing guests, answering queries, and maintaining a welcoming, safe environment.
Security Officer at Leicester tigers (2020-09 – 2023-07)
- Event Security: Carrying out pre/post-event safety checks and searching visitors on entry to ensure compliance.
- Crowd Safety: Monitoring crowd behavior to identify potential issues and managing access to licensed or hospitality areas.
- Patrols & Protection: Conducting patrols to secure premises, preventing unauthorized access, and managing key access.
- Incident Response: Handling emergencies, disturbances, or breaches of security, and filing incident reports.
- Customer Service: Representing the club professionally, assisting fans, and creating a safe, welcoming environment.
Security at Leicestershire County Cricket Club (2015-03 – 2025-06)
Leicestershire County Cricket Club ensures a safe, secure, and welcoming environment during match days and events. Key duties include managing entry/exit points, patrolling grounds to identify hazards, enforcing ground regulations, conducting safety searches, and delivering high-standard customer service.
Security at Coventry Arena (2013-01 – 2026-01)
- Security & Patrols: Provide a highly visible presence, conducting regular patrols of the grounds and buildings.
- Access Control: Manage entrances and exits, checking IDs, and securing property against intruders and crime.
- Emergency Response: Act as first responders for alarms, fire incidents, and injuries, including managing evacuations.
- Event Support: Manage crowds during matchdays and large events.
- Surveillance: Monitor CCTV systems and body-worn cameras to ensure security protocols are followed.
- Reporting: Complete detailed incident reports, daily logs, and maintain records.
Security at Edbaston Stadium (2018-12 – 2024-02)
Birmingham is a key location for G4S Events, and Warwickshire County Cricket Club is a valued partner, who we are proud to have worked with for many years, providing both year-round and match-day security services at the city's high profile cricket ground.
Edgbaston
Stadium is a regular host of major domestic and international male and female cricket, and is known across the globe for world-class cricket. It is home to Warwickshire County Cricket Club and its T20 team Birmingham Bears. Edgbaston has also been the venue for Test matches, One-Day Internationals and Twenty20 Internationals. With permanent seating for approximately 25,000 spectators, it was the home of cricket for the Birmingham 2022 Commonwealth Games, where it hosted the first women's T20 event and this year they are playing host to Warwickshire Women, Birmingham Phoenix Women, as well as England vs India women one day match.
