Omar Osmani

Motivated and customer-focused Retail Assistant with hands-on experience in busy retail environments. Skilled in delivering excellent customer service, handling cash transactions, replenishing stock, and maintaining high store standards. A reliable and hardworking team player with strong communication skills, a positive attitude, and the ability to work efficiently under pressure.

Passionate about helping customers, supporting team success, and contributing to a productive and welcoming shopping experience.

Shop Assistant - Pound Plus Shop, Acton High Street - Acton High Street

(2025-04)

• Assist customers with product enquiries and provide excellent service.
• Operate the till, handle cash/card payments and issue receipts.
• Merchandise and restock shelves, ensuring products are well presented.
• Maintain store cleanliness and follow health & safety policies.
• Support with deliveries, stock checks and inventory management.
• Help achieve sales targets through up-selling and promotions.

Shop Assistant - Hyper Marché (Persian Market), West Ealing - West Ealing

(2020-05 - 2023-05)

• Served customers and provided product information.
• Handled cash, card payments and processed refunds.
• Unpacked, organised and displayed deliveries.
• Maintained stock levels and ensured displays were attractive.
• Assisted with daily store operations and opening/closing duties.

Shop Assistant - Pound Plus Shop, Acton High Street - Acton High Street

(2018-07 - 2020-04)

• Assisted customers with queries and product selection.
• Processed sales, handled returns and exchanges.
• Rotated stock and ensured accurate pricing.
• Supported promotional events and in-store campaigns.
• Worked closely with team to deliver excellent service.

Level 1 Principles of Internet Safety - Internet Safety - Shaw Trust Equal Online Learning (2025-06)

ESOL E1 and E2 - English for Speakers of Other Languages - Uxbridge College, Hayes Campus (2016-09 - 2018-07)