Omaraali44

School Administration | Education Support

Talent

BradfordMember since September 29, 2026

Excellent verbal and written communication skillsFriendly, approachable and professional mannerStrong organisational and time-management skillsAble to prioritise tasks and work effectively in a busy environmentConfident working independently and as part of a teamGood attention to detail and commitment to accuracyReliable, hardworking and willing to learn new systems and proceduresProfessional and respectful when dealing with pupils, parents, visitors and collAble to maintain confidentiality and handle sensitive information appropriatelyPositive problem-solving approach and strong 'can-do' attitudeConfident using multiple computer systems and digital platforms simultaneously iExperienced in accurate data entry, updating customer records and navigating difStrong attention to detail when handling information, records and confidential c

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About

Articulate, approachable and highly motivated professional with a strong interest in working within a school environment. I am organised, reliable and confident working with people at all levels, with a positive 'can-do' attitude and a strong commitment to providing an efficient, welcoming and professional service. I am keen to bring my communication, administrative and organisational skills to a school administration role and contribute to the smooth day-to-day running of the school.

Experience

Sales Agent - Concentrix (Vodafone)

(2021-01)

Handle a high volume of customer calls for Vodafone, providing professional and efficient support and resolving a wide range of customer queries.
Work confidently across multiple computer systems and digital platforms simultaneously to access information, process requests and update records accurately.
Communicate clearly and professionally with a wide range of customers, adapting my approach to different needs and situations.
Handle confidential customer information responsibly and follow company procedures and data-protection requirements.
Work effectively in a busy, target-driven environment, prioritising tasks while maintaining a high standard of customer service.
Use problem-solving skills to investigate issues, provide appropriate solutions and escalate matters when required.
Work collaboratively with colleagues and other teams to resolve complex queries and support efficient day-to-day operations.

University placement experience - Tinsley Meadows Primary School

(2019-10 - 2019-12)

Supported classroom activities and day-to-day classroom duties.
Worked 1:1 with Year 2 pupils, providing encouragement and learning support.
Supported pupils with phonics and contributed to their learning and development.
Assisted staff with school trips and activities.

CC33 – Utility Advisor - Nabuh Energy

(2019-05 - 2019-09)

Handled outbound calls and customer service inbound calls.
Provided professional customer service and responded to customer queries.
Generated sales and worked towards performance targets.

Work Placement - St Theresa's Catholic Primary School

(2017-02 - 2017-04)

Worked with Year 6 pupils in a classroom setting.
Supported pupils on a 1:1 basis and during group learning activities.
Assisted with general day-to-day classroom duties.
Supported pupils with additional/special educational needs.

Sales Assistant - MAC Cosmetics - Meadowhall

(2016-10 - 2017-01)

Provided professional customer service and advice on cosmetics and products.
Worked towards and achieved sales targets.
Operated the till and processed customer transactions accurately.
Opened store accounts and supported customers with account applications.
Maintained high standards of shop-floor presentation and housekeeping.

Sales Advisor - Debenhams Sheffield

(2014-08 - 2016-07)

Operated tills and processed customer transactions accurately.
Assisted customers with opening store accounts.
Provided friendly and professional customer service in a busy retail environment.