Onelda Hoxha

I am a motivated and adaptable professional with a passion for delivering outstanding customer service. Fluent in both English and Albanian, I thrive in fast-paced, dynamic environments and excel at multitasking. With hands-on experience in beauty salon front-of-house (FOH), hospitality, and security, I bring a strong work ethic and meticulous attention to detail to every role.

Currently pursuing my Level 3 Beauty Therapy qualification, I am eager to contribute to a positive team environment and further develop my skills in the beauty industry.

Beauty Therapist

• Delivered facials and a range of beauty treatments while ensuring high customer satisfaction.
• Primarily focused managing front-of-house duties, including client bookings, consultations, and maintaining a welcoming atmosphere.

Waitress

Provided excellent customer service in a fast-paced setting.

• Assisted in training new staff and resolving customer complaints.

Security Officer

Ensured the safety and security of guests and staff during events.

• Demonstrated punctuality and reliability during all shifts.

GCSEs

BTEC Business Extended

A-Level - Art

Beauty Therapy Diploma - Beauty Therapy

VTCT Level 2 in Beauty Therapy - Beauty Therapy