Orgovany Bence

Cleans food preparation areas as determined by law and company policy Prepares food before the arrival of guests Manages other employees in the kitchen

Griller - Nando's Greenwich Peninsula - London

(2014-01 - 2017-12)

• Cleans food preparation areas as determined by law and company policy
• Prepares food before the arrival of guests
• Manages other employees in the kitchen
• Keeps records and accounts of food purchases
• Meets with customers to ensure a great meal experience

Buddy Trainer - Nando's Greenwich Cutty Sark - London

(2014-01 - 2017-12)

Coach the new and the regular people in the restaurant

• Taking customer orders and delivering food and beverages
• Providing excellent wait service to ensure satisfaction
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Up-sell additional products when appropriate
• Go the "extra mile" to meet targets
• Arrange table settings and maintain a tidy dining area
• Follow all relevant health department regulation

Bar Tender - Las Iguanas O2 Arena - London

(2017-01 - 2018-12)

• Preparing alcoholic or non-alcoholic beverages for bar and patrons
• Interacting with customers, taking order, and serving snacks and drinks
• Assessing bar customers' needs and preferences and making recommendation

Waiter - Iberica Restaurant Canary Wharf - London

(2018-05 - 2018-09)

• Taking customers orders and delivering food and beverages
• Check in with customers
• Providing excellent wait service to ensure satisfaction
• Set up dining areas
• Making menu recommendations
• Answering questions and sharing additional information with restaurant patrons

Waiter - Busaba O2 Arena - London

(2018-09)

• Taking customers' orders and delivering food and beverages
• Setting up tables
• Making menu recommendations
• Arranging the restaurant delivery
• Providing a good customers service and suggesting customers to leave feedbacks on TripAdvisor

Supervisor - By Chloe O2 Arena - London

(2019-06)

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Maintain quality control for all food served
• Analyze staff evaluations and feedback to improve the customer's experience
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff
• Attend meetings

Area Coordinator - Ocado Erith Warehouse

• Trained team members in company producers and best practices
• Improving productivity and operations
• Dealt with difficult situations professionally, conducting according to company policies
• Managed a team of Erith warehouse employees in the successful receipt, storage and distribution of goods
• Developed and implemented safety procedures for warehouse
• Staff to ensure to a safe and efficient work environment
• Supervised daily operations, ensuring that all the orders were picked and packed on time
• Monitored inventory and maintained accurate records of stock levels
• Determined the most efficient methods for loading and unloading and organising gods for the warehouse
• Established and enforce quality control standards for products stored and shipped from the warehouse

GSCS - Law Enforcement - Ferenc Mora Secondary School Law Enforcement (2009-01 - 2013-12)