Oriana Fulton

Highly disciplined and proactive professional with a positive attitude, known for quickly delivering high-quality results in dynamic work environments. Demonstrates excellent teamwork and multi-tasking abilities, consistently maintaining high standards. Brings an engaging personality and a love for making people laugh, fostering a positive atmosphere.

Senior Customer Adviser - Henderson's group - Portadown, Armagh

(2021-09)

• Addressed customer service enquires quickly and accurately.
• Built rapport with customers through courteous and professional communications.
• Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
• Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.

crew member - Mcdonalds - Portadown, Armagh

(2019-05 - 2019-03)

• Delivered fast, accurate service for positive customer experience.
• Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
• Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
• Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
• Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
• Provided high-level customer service by going the extra mile to identify and cater to customer needs.

Certificate in mental health - Mental health course - Hanover fc (2024-03 - 2024-04)

NVQ Level 2 - Hair dressing - Armagh src (2011-09 - 2013-06)

GCSEs - English math ict science R.E - Craigavon senior high (2009-09 - 2011-09)