Oriana Medeiros

I am a experienced candidate with a vast background in customer service who possess extensive knowledge of policies procedures and regulations related in cash handling and customer relations.I am also able to recognise and resolve customer complaints and provide outstanding customer service while maintaining an efficient and organised workplace.

Willing to relocate: Anywhere

Sales Assistant (Full-time) - Beauty Outlet Ltd - Chatham

(2025-07 - 2026-06)

Engaged customers at the point of sale, ensuring a seamless and friendly shopping experience. Managed stock replenishment and maintained visual merchandising standards to enhance product visibility, Trained new staff on store procedures and customer service protocols.

• Increased customer satisfaction through attentive service.
• Streamlined stock ordering processes, reducing delays.
• Enhanced store displays, attracting more foot traffic

Deputy cashier - Zara UK - Bromley

(2002-09 - 2024-12)

Oversaw daily cash duties as in opening and closing tills while addressing technical issues with payment systems. Coordinated cash collections and change deliveries, ensuring financial accuracy: Managed stationery orders and supported online delivery processes as well stock management.

• Improved cash handling efficiency through streamlined processes.
• Enhanced staff training programs, reducing onboarding time for new hires and monthly rotas for staff.
• Resolved customer queries in person or over phone promptly, boosting service quality.

sales assistant - Cards Galore - London

(2000-12 - 2002-07)

Primary key holder,responsible for securing opening and closing procedures ,alarm management and store safety protocols.As well as managing stock replenshisment and stock ordering,visuals displays and helping customers on the tills

Business Administration (Level 2) - Derby College (2026-06 - 2026-08)

English Studies (Secondary School) - Escola Secundaria Antero De Quental (1998-01 - 2000-12)