Oswin Sam

Customer service Sales and transactions Store maintenance

Retail Assistant - SHELL-Waitrose (South) - Liphook, South East London

(2024-01 - 2025-12)

• Customer service
• Sales and transactions
• Store maintenance
• Customer relationship management
• Administrative task
• Addressing customer enquires
• Handle return of refund
• Restocking shelves
• Processing payment
• Providing product information
• Price up and rotate stock
• Ensuring clean and organized sales floor

Production Operative - Bake-House, Bakery - Liphook, South east London-GU307DR

(2022-10 - 2023-12)

Worked in industrial large scale placed Bakery to produce baked goods- Bread, Cakes, Pastries for retail, often handling, mixing, baking, and packing in fast paced production environment.

• Production & Machine Operation
• Preparation
• Backing & Decorating
• Packing & dispatch
• Hygiene & Safety

Level -01 - HEALTH AND SOCIAL CARE - GUILFORD COLLEGE (2022-07 - 2023-08)

Central Board of Secondary Certificate - CBSC-INDIA (2020-06 - 2021-03)