Owen Wilson

I am a hardworking, self-motivated, and enthusiastic person looking to further develop my customer service skills. I have gained a range of experience and transferable skills via my work experience, detailed below.

Hospitality & Barista assistant - Social Blend - Barrhead

(2025-02)

Work in a busy café

• Taking customer orders
• Taking payments and processing through electronic till
• Preparing customer food orders
• Preparing a range of tea/coffees & other hot drinks
• Serving customer orders to tables
• Clearing tables and ensure fully clean for next customer
• Washing, drying & keeping on top of dishes to ensure ready for next customer
• Ensuring a positive customer experience

Events assistant - Scottish Qualifications Authority - Glasgow

(2025-05 - 2025-06)

Worked in a busy, fast-paced logistics and customer engagement department. (Paid work experience whilst on study leave)

• Laptop and software maintenance
• Prepared attendee information packs
• Set up meeting and event rooms – circa 500
• Transported equipment and large packages from room to room
• Supported colleagues with any additional tasks required
• Supported attendees with any questions

Events assistant - Scottish Qualifications Authority - Glasgow

(2024-05 - 2024-06)

Worked in a busy, fast-paced logistics and customer engagement department. (Paid work experience whilst on study leave)

• Laptop and software maintenance
• Prepared attendee information packs
• Set up meeting and event rooms – circa 500
• Transported equipment and large packages from room to room
• Supported colleagues with any additional tasks required
• Supported attendees with any questions

Assistant Coach - Whitacres Community Sports Hub - Glasgow, Barrhead

(2024-01)

• Work with young people to develop and progress in their football skills
• Support the Head Coach to manage the team

National 4's & 5's - General Education - St Luke's High School (2024-2025)

Course - Hospitality - City of Glasgow College (2024 - 2025)

NPA - Health Studies - St Luke's High School / City of Glasgow College (2024 - 2025)

NPA - Creative Thinking Award - St Luke's High School / City of Glasgow College (2024 - 2025)