Experienced hospitality professional with a background in fine dining and healthcare leadership
Send a job offer directly to this candidate
Experienced hospitality professional with a background in fine dining, working for Total Catering Solutions at high-end events across the UK. Skilled in silver service, waitressing, and bar tending, delivering exceptional customer service in fast-paced and prestigious environments. Experienced in serving VIP guests, maintaining high standards of presentation, and working effectively as part of a professional events team.
Developed conflict resolution skills by ensuring customer satisfaction was prioritised during all services. Transitioned into healthcare sector with progressive responsibility from care assistant to team leader, managing teams and ensuring quality care delivery.
Hospitality Professional - Total Catering Solutions - UK
(2017-01 - 2018-12)
Experienced hospitality professional with a background in fine dining, working for Total Catering Solutions at high-end events across the UK. Skilled in silver service, waitressing, and bar tending, delivering exceptional customer service in fast-paced and prestigious environments. Experienced in serving VIP guests, maintaining high standards of presentation, and working effectively as part of a professional events team.
Developed conflict resolution skills by ensuring customer satisfaction was prioritised during all services which was expected during high-profile events.
Waitress and Bartender - Quality Hotel
(2018-01 - 2019-12)
Worked as a waitress and bartender, delivering a positive dining experience whilst at the hotel. Worked both roles in a fast-paced environment, quickly learning to prioritise tasks and multitask whilst ensuring high-quality service was provided. Handled customer enquiries and resolved customer complaints professionally to ensure customer satisfaction.
Care Assistant / Senior Care Assistant - Ignite Health and Homecare
(2019-01 - 2021-12)
Enrolled as a care assistant supporting vulnerable adults in their own homes. Provided support with maintaining health and hygiene and medication administration. After one year, promoted to senior care assistant with responsibility of the on-call phone out of office hours.
Team Leader - Juniper House (Sanctuary Care)
(2021-01 - 2025-01)
Enrolled as a team leader, working on both days and nights. Ensured that shifts ran smoothly, managing staff to ensure quality care was provided, and allocating staff to different units based on strengths and skills. Updated care plans daily to ensure all information on residents was kept up to date.
Administered medication to the 60 bed home and ensured medication stock was correct during each medication round. Had regular contact with health professionals and families to ensure quality care was provided and to ensure families and residents were satisfied with the service.
Team Leader - Lime Tree Court (Sanctuary Care)
(2025-01)
