Paige Smith

Driven and detail-orientated Wait Staff Member at Stallingborough Grange Hotel, adept at menu memorisation and fostering team co-operation. Excelled in enhancing guest satisfaction, resolving complaints swiftly. Committed to punctual service and continuous skill development, contributing to seamless operations. I have a caring attitude and can work on my own as well as in a team and willing to do any training that is required

Wait Staff Member - Stallingborough grange hotel - Stallingborough, NEL

(2025-02)

• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Prepared and served food and beverages to customers.
• Used good communication skills to reduce guest dissatisfaction.
• Informed kitchen of special dietary needs or requests, delivering personalized meal options.
• Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
• Attended company and restaurant required trainings and meetings, improving skills.
• Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
• Assisted with training of new staff members.
• Resolved customer complaints and inquiries in a timely manner.
• Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
• Suggested additional items to customers to increase restaurant sales.

GCSE - maths English science