Pamela Donnelly

Customer-focused beauty therapy and make-up artistry professional

Talent

Glasgow, ScotlandMember since May 12, 2026

Beauty therapy knowledge and trainingMake-up artistry knowledge and trainingClient care and consultationFriendly, professional communicationAttention to detail and presentationCustomer service and retail experienceProduct knowledge and recommendationsCleanliness, hygiene and safety awareness

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Beauty therapy knowledge and trainingMake-up artistry knowledge and trainingClient care and consultationFriendly, professional communicationAttention to detail and presentation

About

Friendly, creative and customer-focused professional with qualifications and study in beauty therapy and make-up artistry, combined with extensive experience in customer service, retail and hospitality. Confident communicating with clients, understanding their needs and creating a welcoming experience. Reliable, well presented and attentive to detail, with a genuine interest in the beauty industry and a strong willingness to develop practical skills and continue learning.

Experience

Customer Assistant – Café & Checkout - Morrisons - Scotland

(2020)

Provide friendly and professional customer service in a busy environment.
Communicate confidently with customers and respond helpfully to questions and requests.
Operate tills accurately and process cash and card payments.
Maintain high standards of cleanliness, presentation, hygiene and safety.
Work effectively as part of a team while remaining calm during busy periods.
Follow company procedures and maintain a professional approach at all times.

Customer Retail Assistant / Barista / Café Assistant - Marks & Spencer - Glasgow, Scotland

(2011-07 - 2013-08)

Provided friendly and professional customer service in a busy retail and café environment.
Helped customers choose products and provided advice based on their needs.
Maintained high standards of personal presentation, cleanliness and customer care.
Handled customer orders, till transactions and payments accurately.
Worked as part of a team to provide an efficient and welcoming service.

Bar Staff - Spirit Group – Qualvadis Public House - Glasgow, Scotland

(2008-07 - 2013-07)

Provided friendly and professional service in a busy customer-facing environment.
Communicated with customers and responded to requests in a helpful manner.
Processed payments accurately and maintained clean, safe and presentable areas.
Worked calmly under pressure while maintaining high standards of service.
Developed strong customer service, teamwork and communication skills.